Rated 4.9 out of 5 stars based on 1184 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
At a glance
2nd Generation Chimneys, Inc. has completed 25 jobs in November 2026.
The 15 customer reviews shown here average 4.9 out of 5.
The most recent job was on November 4, 2026.
Recent work covers East Bethel, MN, Minneapolis, MN, Cambridge, MN, Forest Lake, MN and Blaine, MN.
Knowledgeable, friendly, professional service. Answered questions and good communication. Very safety conscious.
Stephen
- Stacy, MN 55079
Very good service
Troy took his time, answered all of our questions, left the area and our stove clean and ready for the winter.
Jean
- Shafer, MN 55074
Great service as always
The technician was very friendly, professional and did an exceptional job. He even straightened the stove pipe on the roof that was misaligned be roofers. I've used this company for the last 4 or 5 years and will continue too do so.
Deforis
- North Branch, MN 55056
Great Service
Troy performed excellent service!
Jo
- Wyoming, MN 55092
Excellent service
Felt I could trust this company since I was just had a bad experience with another company. They explained well how they could fix my problem and guaranteed their work.
Sue
- Roseville, MN 55113
Excellent service ! Toni
- Minnetonka, MN 55343
Great service
Troy was awesome. Excellent service. Considerate of other things going on in the house. Very thorough and helpful
Bill
- North Branch, MN 55056
Excellent swevice
Easy to schedule, fast response and excellent work on site.
Rebecca
- Linwood Township, MN 55011
Excellent Service
As a repeat customer I appreciate the timely service and excellent job done. Glad to have confirmation our fireplace is ready for the cold weather ahead.
Cynthia
- Cambridge, MN 55008
So Glad I Called 2nd Generation!!
In the past I have had my fireplaces cleaned by other companies, there was never any mention of recommendations for safety or worn out areas. I then called 2nd generation chimneys for cleaning of both fireplaces, dryer vent AND inspection for safety. Recommendations were made so I went forward to have all of the repairs. So glad I did! Seeing the old panels, top chimney tin plate and top vents compared to the new ones I knew everything would now be much safer and efficient. Tyler and his team were professional, answered all of my questions and preformed work that I trust will last. 5 stars for sure!!
Joni
- Forest Lake, MN 55025
Excellent
Very positive experience. Very friendly, easy going, explained everything thoroughly, asked if I had further questions/concerns. Great job! Thank you!
Douglas
- Lakeville, MN 55044
Excellent Service Richard D. Woods
- Minneapolis, MN 55443
Great job, as usual.
Troy did a great job cleaning our chimney and getting us ready for another heating season.
Scott
- Isanti, MN 55040
Prompt, polite, excelent service
Replace chimney cap to help keep critters out.
Don
- Forest Lake, MN 55025
Excellent service!
They did excellent work at a reasonable price. Tyler explained the issue in detail and resolved it in the same visit.
Sheri
- Minneapolis, MN 55409
Job Locations
Tyler S.
Chimney inspection - proposals for repairs
Minneapolis, MN 55448
Troy I.
Annual chimney cleaning and video inspection in Stacy Minnesota
Stacy, MN 55079
Tyler S.
Annual dryer vent cleaning in east bethel Minnesota
East Bethel, MN 55092
Tyler S.
Chimney cleaning and inspections inspection go ham lake Minnesota - booked for a main floor reline and spring roofline rebuild
Ham Lake, MN 55304
Troy I.
Chimney cleaning and video inspection in Forest Lake Minnesota
Forest Lake, MN 55025
Tyler S.
Chimney cleaning and inspection in oak grove Minnesota - proposal for a new lining system and stove
Oak Grove, MN 55011
Troy I.
Chimney cleaning and video inspection in Cambridge Minnesota
Cambridge, MN 55008
Matthias S.
Chimney clean and smartscan inspection.
East Bethel, MN 55011
Nate W.
Chimney clean. East bethel MN
East Bethel, MN 55011
Joel V.
Clean and inspection in Bloomington mn
Robbinsdale, MN 55422
Tyler S.
Chimney cleaning and inspection in Bloomington Minnesota
Minneapolis, MN 55431
Matthias S.
Gave estimate for insert install. East Bethel, MN
East Bethel, MN 55011
Nate W.
Insert estimate. East bethel MN
East Bethel, MN 55011
Troy I.
Chimney cleaning and video inspection in Cambridge Minnesota
Cambridge, MN 55008
Matthias S.
Gas fireplace cleaning. Blaine, MN
Blaine, MN 55449
Nate W.
Gas fireplace clean. Blaine MN
Blaine, MN 55449
Tyler S.
Installed new caps in st Paul Minnesota
North Saint Paul, MN 55109
Joel V.
Installed new caps in north St. Paul mn
North Saint Paul, MN 55109
Nate W.
Duct cleaning. Cedar MN
East Bethel, MN 55011
Tyler S.
Installed a cap and top plate in Minneapolis Minnesota
Minneapolis, MN 55409
Joel V.
New cap and top plate in Minneapolis mn
Minneapolis, MN 55409
Troy I.
Furnace, duct cleaning, chimney cleaning , and video inspection
East Bethel, MN 55011
Matthias S.
Installed new refractory panels. Andover, MN
Andover, MN 55304
Tyler S.
Installed a new lining system in Hopkins Minnesota
Hopkins, MN 55343
Joel V.
Install new lining system, cap and top plate in Hopkins mn