Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent Service!!!
Tina - Ramsey, MN 55303
2nd Gen is GREAT to work with. The communication is top notch and the work is even better. I will use them for as long as I have a chimney in my home. I look forward to trying their duct cleaning once we complete the demo in our new kitchen.
Service
Susan - Minneapolis, MN 55438
Excellent Service!
Nicholas - New Brighton, MN 55112
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Nate W.
Chimney rebuild 14 courses. Eden Prairie
Troy I.
A recent project involved the removal of an animal that had taken up residence in an unexpected area. Ensuring the safety and comfort of the inhabitants, I carefully and humanely removed the animal, ensuring it was relocated to a suitable environment. Following this, I installed two new screens to prevent future intrusions. These screens were meticulously measured, cut, and fitted to ensure a perfect seal and optimal functionality. Additionally, I installed rain covers to protect the screens from weather damage, enhancing their longevity and effectiveness. The installation process was thorough, ensuring that all components were securely fastened and functioning as intended. This project was completed with attention to detail and a commitment to providing a safe and comfortable environment.
Joel V.
14 courses on main chimney in Eden prairie mn
Tyler S.
14 courses in Eden prairie Minnesota
Tyler W.
Laid 13 courses of brick. Eden Prairie, MN
Matthias S.
Rebuilding chimney. Eden Prairie,MN
Troy I.
I conducted a comprehensive annual maintenance service for the double chimney system, ensuring optimal performance and safety. This included a thorough cleaning of both chimneys to remove accumulated soot, creosote, and debris, which helps prevent potential fire hazards. A video inspection was performed using specialized equipment to visually inspect the interior of the chimneys for any signs of damage, blockages, or wear. This inspection provided valuable insights into the condition of the chimneys, ensuring they are safe for continued use. Additionally, I cleaned the dryer vents to remove lint and debris, which improves dryer efficiency and reduces the risk of dryer fires. This service ensures the home's heating and drying systems operate safely and efficiently.
Matthias S.
Double chimney clean and dryer vent cleaning. Eden Prairie,MN
Tyler W.
Double annual chimney clean and inspection and cleaned dryer vent. Eden Prairie, MN
Tyler W.
Chimney and fireplace inspection. Minneapolis, MN
Matthias S.
Chimney inspection. Minneapolis, MN
Tyler W.
Chimney liner inspection. St. Paul, MN
Matthias S.
Gave estimate for repair work. Saint Paul,MN
Matthias S.
Gave estimate for repair work. Saint Paul, MN
Tyler W.
Inspection of chimney and surrounding roofing for leak. Gave proposal for crown sealant. St, Paul, MN
Tyler W.
Chimney and lining system inspection and gave proposal for new chase top. East Bethel, MN
Matthias S.
Level 2 chimney inspection. East Bethel,MN
Tyler W.
Tore down and rebuilt 5 courses of brick and poured new crown. Eden prairie, MN
Joel V.
5 courses, poured crown, vine removal in Eden prairie mn
Tyler S.
5 courses- a crown - new tile - vine removal in Eden prairie Minnesota
Nate W.
Chimney rebuild. Eden Prairie
Nate W.
PVC Liner. Minneapolis MN
Nate W.
Chimney clean. Deephaven MN
Matthias S.
Chimney clean and smartscan inspection. Deephaven,MN
Troy I.
A 5-inch chimney cap was installed, ensuring optimal performance and protection for the chimney system. The process began with a thorough inspection of the existing chimney structure to confirm its integrity and suitability for the new cap. The old cap was carefully removed, taking care not to damage the surrounding masonry. A 5-inch cap was then selected, matching the diameter of the chimney flue. Precision measurements were taken to ensure a perfect fit. The new cap was securely attached using high-quality materials and fasteners, ensuring it was firmly in place and aligned correctly. The installation was completed with a final inspection to verify that the cap was functioning as intended, providing a barrier against debris, weather elements, and potential pests. This meticulous process enhances the chimney's efficiency and longevity.
