Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great Service
Graham - Minneapolis, MN 55431
Troy was punctual, professional, knowledgeable, and tidy. Will definitely continue to use 2nd Generation Chimneys!
Professional & Courteous
C. L. - Cambridge, MN 55008
Troy did a fantastic job cleaning the ductwork, fireplace, and dryer vent! He answered all my questions, and offered excellent advice.
Very Happy!!
Tammy - Chanhassen, MN 55317
This is the first time our business has used 2nd Generation Chimneys and we are extremely happy. Great communication and explained things very well. So happy we called.
Excellent service
Jim - Minneapolis, MN 55419
Second Generation Chimney has been cleaning my chimney for many years and always provides excellent service.
Replacement wood stove.
Eileen - Zimmerman, MN 55398
Tyler was very thorough, pleasant to deal with, and efficient. Would highly recommend Tyler and second generation chimneys.
Excellent work!
Doug - Inver Grove Heights, MN 55077
Troy did an excellent with our fireplace. The new refractors and base look great.
Great service
Faith - Chisago City, MN 55013
Great job. Very thorough
Scott - Stanchfield, MN 55080
Excellent all the way around.
Paul - Eden Prairie, MN 55347
Excellent service!
Doug - Inver Grove Heights, MN 55077
Troy was very professional and did a terrific job cleaning our chimney and dryer vent.
Repeat customer, excellent service
Amanda - Shoreview, MN 55126
I’ve been working with 2nd Generation for several years now through two different homes. I’m consistently impressed at the quality of customer service and ease of scheduling services. We feel very confident in the safety of our beloved fireplace knowing they’ve cleaned and inspected it every year. Very positive experiences with the team, with either annual cleaning or an occasional repair.
Excellent Service!!!!!!!!!!!!!!!!!!!!!!
Phil and Jean G. - Oak Grove, MN 55011
We can't come up with enough good words and praise for your company. The service was way over what we were expecting. Tyler was absolutely fantastic to work with and did a fantastic job. They replaced our shot 36 tear old tiles with a transferable life time warranty stainless steel liner. The clean up outside was better than I would have done. Tyler even replaced a few hearth bricks that had gotten broken over the last 37 years. Took them 10 hours because of rain and our chimney not being built right. We would highly recommend them to anyone needing chimney work. 20 out of 10 stars.
Prompt and professional service at a steep price
Brock - White Bear Lake, MN 55110
This was an initial consultation to install a wood burning fireplace insert. The tech was thorough and pleasant to work with. The fee of $199 for the call alone was disclosed when booking but not ideal, and the prices quoted for the work seemed pretty high to me. Will definitely be looking for additional quotes.
Great
Kevin - Saint Paul, MN 55116
Quick, informative, and clean
Great Experience!
Stuart - Minneapolis, MN 55405
Matthias and his co-workers at 2nd Generation Chimneys did a fantastic job with rebuilding our fireplace. Very polite and thorough in all respects. They added a liner and new chimney cap as well as rebuilt the entire firebox. They maintained a very clean job site. The were on-time and on-budget.
Tyler S.
Chase removal