Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Always timely, excellent work and left not a trace!
Beth - Mendota Heights, MN 55118
We live 2nd gen chimney. They rebuilt our chimney a few years ago - they did an excellent job - and have them do the annual inspection.
Excellent service!
Sean - Stillwater, MN 55082
Troy did a great job! Very professional and thorough. Thanks!
Good service
Ryan - Rogers, MN 55374
Troy arrived on time and completed my cleaning and inspection for me. Was both professional and kind.
Troy I.
Annual chimney cleaning and video inspection in Lakeville Minnesota
Cory W.
Crown repair estimate. Plymouth, MN
Matthias S.
Gave estimate for repair work. Plymouth, MN
Tyler W.
Chimney crown inspection. Plymouth, MN
Cory W.
Repair estimate. Richfield, MN
Matthias S.
Gave estimate for repair work. Richfield, MN
Tyler W.
Chimney inspection and gave quotes for work. Richfield, MN
Nate W.
Chimney rebuild. St Michael MN
Joel V.
Chimney rebuild in st Michael mn
Tyler S.
23 courses- crown- flashing and screens in ST. Micheal Minnesota
Troy I.
Chimney cleaning and video inspection in Prior Lake Minnesota
David P.
Recently, we completed a project featuring the installation of a brand new line of wood stoves, inserts, and fireplaces. Each unit was meticulously selected from our extensive in-stock inventory, ensuring top-quality and immediate availability. Our team handled every aspect of the installation process with precision and care, from initial setup to final adjustments. We prioritized safety and efficiency, ensuring each appliance was installed to meet the highest standards. Our showroom offers a unique experience, allowing customers to see and feel the craftsmanship and design of each product firsthand. The installations were seamless, leaving our clients with beautiful, functional fireplaces and stoves ready for immediate use.
Cory W.
annual clean and inspection. Bethel, MN
Tyler W.
Chimney and stove clean. Bethel, MN
Matthias S.
Annual clean and smartscan inspection. Bethel,MN
Troy I.
Annual chimney cleaning and video inspection in Prior Lake Minnesota
Matthias S.
Gave estimate for repair work. Bethel,MN
Tyler W.
Chimney inspection. Bethel, MN
Nate W.
Chimney rebuild. St Michael MN
Joel V.
Chimney rebuild in st Michael mn
Tyler S.
Roofline rebuild in ST. Micheal Minnesota
Tyler W.
Chimney clean and inspection, Ham Lake, MN
Matthias S.
Chimney clean and smartscan inspection. East bethel,MN
Tyler W.
Touched up insert enamel paint. Forest Lake, MN
Matthias S.
Touched up chipped paint on wood insert. Forest Lake, MN
