Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great Service
Eric - Ogilvie, MN 56358
Was prompt, knowledgeable, and fast. Answered all my questions and did a great job. Thank you!
Great service
Charles - Woodbury, MN 55125
Great, on time, customer service. Matthias was out with another associate (didn’t get this name) and replaced the chimney cap in snowy cold weather in a very timely fashion.
Quick response, professional job!
Chet - Mahtomedi, MN 55115
Great service
Jennifer - Forest Lake, MN 55025
Excellent!
Jesse - East Bethel, MN 55011
Matthias was a great help! he quickly dialed in that my issue was actually an insulation problem and confirmed my gas fireplace chimney had no issues. another company didn't take the time to look at anything except the chimney chase from the roof and wanted $1500 to fix a problem that didn't actually exist.
Great service
Susan - Eagan, MN 55122
Troy kept things neat & tidy plus communicated as he progressed on the job. He’s been helping us for 20 years. We have total trust in his service.
Excellent Job.
Richard - Zimmerman, MN 55398
Troy did an excellent job, answered questions and was very through. Thanks
Fast service and efficient
Shawn - Chaska, MN 55318
Our cap was blown off a vent on the roof on a windy winter night and I had no idea who would even fix something like that. Six HVAC companies said they wouldn't do it and a roofer said the same. Finally I got 2nd Generation's name and called and a day later they came out. Matthias fully and easily explained what he'd have to do and did it well and efficiently and gave us great peace of mind that the problem was taken care of.
Excellent
Terry - Oakdale, MN 55128
Excellent
Scott - North Oaks, MN 55127
Great Service
Steve - Ham Lake, MN 55304
Great Service
Graham - Minneapolis, MN 55431
Troy was punctual, professional, knowledgeable, and tidy. Will definitely continue to use 2nd Generation Chimneys!
Professional & Courteous
C. L. - Cambridge, MN 55008
Troy did a fantastic job cleaning the ductwork, fireplace, and dryer vent! He answered all my questions, and offered excellent advice.
Very Happy!!
Tammy - Chanhassen, MN 55317
This is the first time our business has used 2nd Generation Chimneys and we are extremely happy. Great communication and explained things very well. So happy we called.
Excellent service
Jim - Minneapolis, MN 55419
Second Generation Chimney has been cleaning my chimney for many years and always provides excellent service.
Troy I.
Installed a chimney liner
Tyler W.
Installed new 5 inch liner
Tyler S.
Installed a new lining system
Troy I.
Installed a 5 inch cap and top plate
Tyler W.
Installed new cap and top plate
Matthias S.
Installed new cap
Tyler S.
Installed a cap- top plate- and storm collar
Tyler W.
New cap and top plate for 5 inch liner
Tyler W.
New cap and top plate
Troy I.
Installed a 5 inch cap and top plate
Matthias S.
Chimney clean and smartscan inspection
Tyler S.
Installed a cap and top plate
Tyler S.
Installed a 5” cap
Troy I.
Installed a 5 inch cap
Troy I.
Installed a new chimney liner
Tyler S.
Installed a new lining system
Troy I.
Smartscan inspection
Tyler S.
Installed a new lining system
Tyler W.
Installed new 5 inch liner
Matthias S.
Installed new 5” lining system
Tyler W.
Replaced refractory panel
Matthias S.
Replaced refractory panel
Troy I.
Explained how negative air pressure works
Tyler S.
Adjusted fresh air intake to draw correctly
Matthias S.
Chimney clean and smartscan inspection
