Rated 4.9 out of 5 stars based on 1182 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
At a glance
2nd Generation Chimneys, Inc. has completed 25 jobs in October 2026.
The 15 customer reviews shown here average 5.0 out of 5.
The most recent job was on October 15, 2026.
Recent work covers Minneapolis, MN, Stillwater, MN, Forest Lake, MN, North Branch, MN and Plymouth, MN.
The technician was very friendly, professional and did an exceptional job. He even straightened the stove pipe on the roof that was misaligned be roofers. I've used this company for the last 4 or 5 years and will continue too do so.
Deforis
- North Branch, MN 55056
Great Service
Troy performed excellent service!
Jo
- Wyoming, MN 55092
Excellent service
Felt I could trust this company since I was just had a bad experience with another company. They explained well how they could fix my problem and guaranteed their work.
Sue
- Roseville, MN 55113
Excellent service ! Toni
- Minnetonka, MN 55343
Great service
Troy was awesome. Excellent service. Considerate of other things going on in the house. Very thorough and helpful
Bill
- North Branch, MN 55056
Excellent swevice
Easy to schedule, fast response and excellent work on site.
Rebecca
- Linwood Township, MN 55011
Excellent Service
As a repeat customer I appreciate the timely service and excellent job done. Glad to have confirmation our fireplace is ready for the cold weather ahead.
Cynthia
- Cambridge, MN 55008
So Glad I Called 2nd Generation!!
In the past I have had my fireplaces cleaned by other companies, there was never any mention of recommendations for safety or worn out areas. I then called 2nd generation chimneys for cleaning of both fireplaces, dryer vent AND inspection for safety. Recommendations were made so I went forward to have all of the repairs. So glad I did! Seeing the old panels, top chimney tin plate and top vents compared to the new ones I knew everything would now be much safer and efficient. Tyler and his team were professional, answered all of my questions and preformed work that I trust will last. 5 stars for sure!!
Joni
- Forest Lake, MN 55025
Excellent
Very positive experience. Very friendly, easy going, explained everything thoroughly, asked if I had further questions/concerns. Great job! Thank you!
Douglas
- Lakeville, MN 55044
Excellent Service Richard D. Woods
- Minneapolis, MN 55443
Great job, as usual.
Troy did a great job cleaning our chimney and getting us ready for another heating season.
Scott
- Isanti, MN 55040
Prompt, polite, excelent service
Replace chimney cap to help keep critters out.
Don
- Forest Lake, MN 55025
Excellent service!
They did excellent work at a reasonable price. Tyler explained the issue in detail and resolved it in the same visit.
Sheri
- Minneapolis, MN 55409
Excellent service, attention to detail and professional craftsmanship!
Tyler and team were great to work with - professional but friendly. Work was done well and ahead of schedule. Even the neighbors have already commented on how good everything looks.
Scott
- Eden Prairie, MN 55347
Great and knowledgeable service!
Mathias came out after notifying me he would arrive in 30 minutes. Right on time, knowledgeable, and courteous. Reviewed what they would be doing, had we watch the camera viewing the inside of the chimney and explained what we were viewing entirely. Provided feedback and answered all my questions. Cleaned it as well. I will be referring 2nd Gen to family and friends. Mathias did a great job and I am impressed with his work ethic.
Doreen
- Zimmerman, MN 55398
Job Locations
Troy I.
Chimney cleaning and video inspection in Maple Lake Minnesota
Maple Lake, MN 55358
Matthias S.
Installed new 4” lining system. Minneapolis, MN
Minneapolis, MN 55418
Nate W.
Install new lining system. Minneapolis MN
Minneapolis, MN 55418
Joel V.
Install new lining system, cap and top plate in Minneapolis mn
Minneapolis, MN 55418
Matthias S.
Chimney clean and inspection. Minneapolis, MN
Minneapolis, MN 55416
Troy I.
Dryer vent cleaning in Brooklyn Park Minnesota
Brooklyn Park, MN 55445
Nate W.
Double Chimney inspection and clean. Minneapolis MN
Minneapolis, MN 55416
Joel V.
Double clean and inspection in Minneapolis mn
Minneapolis, MN 55416
Matthias S.
Gave estimate for repair work. White Bear Lake, MN
White Bear Lake, MN 55110
Joel V.
Estimate in white bear lake mn
White Bear Lake, MN 55110
Joel V.
Install flashing in golden valley mn
Minneapolis, MN 55422
Matthias S.
Installed new flashing for 2” pvc. Golden Valley,MN
Minneapolis, MN 55422
Matthias S.
Installed new 6 inch cap in Minneapolis mn
Minneapolis, MN 55408
Joel V.
Install cap in Minneapolis mn
Minneapolis, MN 55408
Joel V.
Clean and inspection in Plymouth mn
Plymouth, MN 55447
Matthias S.
Gave estimate for repair work. Plymouth, MN
Plymouth, MN 55447
Matthias S.
Gave estimate for repair work. Stillwater, MN
Stillwater, MN 55082
Nate W.
Chimney inspection. Stillwater MN
Stillwater, MN 55082
Joel V.
Estimate in Stillwater mn
Stillwater, MN 55082
Troy I.
Double chimney cleaning and video inspections in Forest Lake Minnesota
Forest Lake, MN 55025
Nate W.
Chimney Inspection. Still Water MN
Stillwater, MN 55082
Joel V.
Chimney inspection in Stillwater mn
Stillwater, MN 55082
Matthias S.
Installed new 4” pipe. Stillwater, MN
Stillwater, MN 55082
Troy I.
Chimney cleaning and video inspection in Chisago City Minnesota
Chisago City, MN 55013
Matthias S.
Double chimney clean and inspection in st Croix fall wi