Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Troy I.
I conducted a comprehensive annual chimney cleaning and video inspection. Starting with a thorough sweep to remove accumulated creosote and debris, I ensured the chimney flue was clear and unobstructed. Using specialized tools, I meticulously cleaned every inch of the chimney, paying close attention to hard-to-reach areas. Following the cleaning, I performed a detailed video inspection using a high-definition camera. This allowed me to identify any signs of damage, blockages, or wear within the chimney structure. The inspection provided valuable insights and helped ensure the chimney's safety and efficiency. All work was completed with precision and care, leaving the chimney in optimal condition.
Cory W.
Furnace and Duct Cleaning. Minnetonka MN
Nate W.
Duct cleaning in Minnetonka MN
Tyler W.
Chimney clean and inspection. Blaine, MN
Tyler S.
Chimney cleaning and inspection in Blaine Minnesota
Joel V.
Chimney cleaning in Blaine mn
Matthias S.
Annual chimney clean and smartscan inspection. East Bethel, MN
Troy I.
Our team conducted a comprehensive annual cleaning and inspection of the double chimneys. This involved a thorough removal of soot, creosote, and debris from both chimneys to ensure optimal airflow and safety. We used specialized tools and equipment to clean every inch of the chimney interior. Following the cleaning, we performed a detailed video inspection using high-definition cameras to capture any signs of damage, blockages, or wear. This inspection allowed us to identify and address potential issues before they could become serious problems. Our team ensured that all work was completed to the highest standards, providing peace of mind and maintaining the efficiency and safety of the chimneys.
Matthias S.
Chimney and dryer vent cleaning
Tyler S.
Roofline rebuild in Ramsey Minnesota
Tyler W.
Poured new crown and installed new flashing and sealed it. Ramsey, MN
Joel V.
Chimney rebuild in Ramsey mn
Matthias S.
Annual chimney clean and smartscan inspection. Linwood, MN
Troy I.
A thorough annual chimney cleaning and video inspection was performed to ensure optimal performance and safety. The process began with a detailed visual inspection of the chimney's exterior, identifying any visible damage or debris. The interior was then accessed, and a high-quality camera was inserted to capture video footage of the entire chimney flue. This allowed for a comprehensive assessment of the chimney's interior condition, checking for blockages, creosote buildup, and structural integrity. Any debris or obstructions were carefully removed using specialized tools, ensuring a clear and unobstructed pathway for safe chimney operation. The cleaned chimney was inspected again to confirm the removal of all debris and to verify that the chimney was ready for use. This service helps prevent potential fire hazards and ensures efficient heating during the colder months.
Matthias S.
Annual chimney clean and smartscan inspection. North Branch, MN
Tyler W.
Tore down 22 courses of brick and rebuilt 22 courses of brick. Ramsey, MN
Joel V.
Chimney rebuild in Ramsey mn
Tyler S.
Roofline rebuild in Ramsey Minnesota
Nate W.
Chimney rebuild in Ramsey MN.
Matthias S.
Rebuilding chimney.Ramsey, MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A high-quality vacuum and specialized brushes were used to ensure all areas were cleaned. Next, a high-definition video camera was inserted into the chimney to inspect the interior for cracks, blockages, or other potential issues. This detailed inspection allowed for the identification and resolution of any concerns before they could escalate into major problems. The chimney cap was also examined and cleaned to prevent water ingress and animal entry. Finally, a detailed report was provided, summarizing the findings and any recommended actions. This service helps maintain the efficiency and safety of the chimney system.
Nate W.
Squirrel removal in Minneapolis MN.
Matthias S.
Blocked off unused flue and sealed crown so no more squirrels could get in my fluffy buddies chimney. Minneapolis, MN
Troy I.
Our team conducted a thorough annual chimney cleaning and video inspection, ensuring optimal performance and safety. We meticulously removed accumulated creosote, soot, and debris from the chimney's interior, enhancing airflow and reducing fire hazards. Using specialized tools and equipment, we inspected the chimney's structure for any signs of damage, wear, or blockages. Our video inspection provided a detailed visual assessment, identifying potential issues and ensuring the chimney's integrity. We also checked the chimney cap and flashing for proper installation and functionality. This comprehensive service promotes efficient heating and helps prevent future problems.
Nate W.
Estimate in Edina MN.
