Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great service
Charles - Woodbury, MN 55125
Great, on time, customer service. Matthias was out with another associate (didn’t get this name) and replaced the chimney cap in snowy cold weather in a very timely fashion.
Quick response, professional job!
Chet - Mahtomedi, MN 55115
Great service
Jennifer - Forest Lake, MN 55025
Excellent!
Jesse - East Bethel, MN 55011
Matthias was a great help! he quickly dialed in that my issue was actually an insulation problem and confirmed my gas fireplace chimney had no issues. another company didn't take the time to look at anything except the chimney chase from the roof and wanted $1500 to fix a problem that didn't actually exist.
Great service
Susan - Eagan, MN 55122
Troy kept things neat & tidy plus communicated as he progressed on the job. He’s been helping us for 20 years. We have total trust in his service.
Excellent Job.
Richard - Zimmerman, MN 55398
Troy did an excellent job, answered questions and was very through. Thanks
Fast service and efficient
Shawn - Chaska, MN 55318
Our cap was blown off a vent on the roof on a windy winter night and I had no idea who would even fix something like that. Six HVAC companies said they wouldn't do it and a roofer said the same. Finally I got 2nd Generation's name and called and a day later they came out. Matthias fully and easily explained what he'd have to do and did it well and efficiently and gave us great peace of mind that the problem was taken care of.
Excellent
Terry - Oakdale, MN 55128
Excellent
Scott - North Oaks, MN 55127
Great Service
Steve - Ham Lake, MN 55304
Great Service
Graham - Minneapolis, MN 55431
Troy was punctual, professional, knowledgeable, and tidy. Will definitely continue to use 2nd Generation Chimneys!
Professional & Courteous
C. L. - Cambridge, MN 55008
Troy did a fantastic job cleaning the ductwork, fireplace, and dryer vent! He answered all my questions, and offered excellent advice.
Very Happy!!
Tammy - Chanhassen, MN 55317
This is the first time our business has used 2nd Generation Chimneys and we are extremely happy. Great communication and explained things very well. So happy we called.
Excellent service
Jim - Minneapolis, MN 55419
Second Generation Chimney has been cleaning my chimney for many years and always provides excellent service.
Replacement wood stove.
Eileen - Zimmerman, MN 55398
Tyler was very thorough, pleasant to deal with, and efficient. Would highly recommend Tyler and second generation chimneys.
Tyler W.
Gave proposal for liner
Troy I.
Giving a proposal to repair the chimney
Tyler S.
Proposal for a new lining system
Tyler S.
Proposal for roofline rebuild and new lining system
Troy I.
Giving a proposal to repair the chimney
Matthias S.
Chimney clean and smartscan inspection
Troy I.
Readjusted damper cable
Tyler W.
Fixed top mounted damper for customer
Tyler S.
Adjusted damper
Troy I.
Chimney cleaning and smartscan inspection
Tyler W.
Chimney and firebox clean
Matthias S.
Gave estimate for repair work
Tyler S.
Wood burning insert cleaning and inspection - proposal for crown repair and a new gas cap
Troy I.
Chimney cleaning and smartscan inspection
Tyler W.
Chimney and firebox clean
Tyler S.
Wood burning insert cleaning and inspection- price for a new cap with mesh
Matthias S.
Fixed damper
Troy I.
Smartscan inspection
Troy I.
Installed a 5 inch cap
Tyler W.
Installed new 6 inch liner with cap and top plate
Matthias S.
Installed new 6” lining system
Troy I.
Chimney cleaning , smartscan inspection , and dryer vent cleaning
Tyler S.
Installed a new 6” lining system
Tyler S.
Installing a new lining system
Tyler W.
New 6 inch liner, cap, and top plate
