Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Nate W.
Taking off forms. Ramsey MN
Matthias S.
Sealed chimney. Ramsey,MN
Joel V.
Chimney inspection in scandia mn
Joel V.
A comprehensive chimney inspection was conducted, focusing on the structural integrity and functionality of the chimney system. The inspection began with a visual examination of the chimney's exterior, checking for any signs of damage, cracks, or deterioration. The interior was th
Tyler W.
Gave proposal for work. Scandia, MN
Tyler S.
Proposal for full rebuild in scandia minnesota
Nate W.
Roof jack install. Fridley MN
Matthias S.
Installed new 2” roof jack. Fridley, MN
Joel V.
Chimney tear down in center city mn
Tyler W.
Tore down 75 courses of bricks and crown. Lindstrom, MN
Tyler S.
Chimney Chase and double lining system removal - prep work for full rebuild in center city Minnesota
Nate W.
Chimney cleaning and replace elbow on grease vent. Long lake MN
Matthias S.
Chimney clean and smartscan inspection. Long Lake, MN
Cory W.
Duct and Dryer vent Cleaning. Excelsior, MN
Nate W.
Our team meticulously cleaned the ductwork and dryer vents, ensuring optimal airflow and efficiency. We began by inspecting the ducts for any visible debris or obstructions. Using specialized tools, we carefully removed accumulated dust, lint, and other contaminants from the duct surfaces. The dryer vents were also thoroughly cleaned to eliminate lint buildup, which can pose a fire hazard. Our process included vacuuming to reach every nook and cranny. Post-cleaning, we verified that all areas were free from residue and that airflow was restored. This comprehensive cleaning enhances indoor air quality and extends the life of the appliances.
Matthias S.
Annual chimney clean and smartscan inspection. Maple Lake,MN
Troy I.
I conducted a comprehensive annual chimney cleaning and video inspection. Starting with a thorough sweep to remove accumulated creosote and debris, I ensured the chimney flue was clear and unobstructed. Using specialized tools, I meticulously cleaned every inch of the chimney, paying close attention to hard-to-reach areas. Following the cleaning, I performed a detailed video inspection using a high-definition camera. This allowed me to identify any signs of damage, blockages, or wear within the chimney structure. The inspection provided valuable insights and helped ensure the chimney's safety and efficiency. All work was completed with precision and care, leaving the chimney in optimal condition.
Cory W.
Furnace and Duct Cleaning. Minnetonka MN
Nate W.
Duct cleaning in Minnetonka MN
Tyler W.
Chimney clean and inspection. Blaine, MN
Tyler S.
Chimney cleaning and inspection in Blaine Minnesota
Joel V.
Chimney cleaning in Blaine mn
Matthias S.
Annual chimney clean and smartscan inspection. East Bethel, MN
Troy I.
Our team conducted a comprehensive annual cleaning and inspection of the double chimneys. This involved a thorough removal of soot, creosote, and debris from both chimneys to ensure optimal airflow and safety. We used specialized tools and equipment to clean every inch of the chimney interior. Following the cleaning, we performed a detailed video inspection using high-definition cameras to capture any signs of damage, blockages, or wear. This inspection allowed us to identify and address potential issues before they could become serious problems. Our team ensured that all work was completed to the highest standards, providing peace of mind and maintaining the efficiency and safety of the chimneys.
Matthias S.
Chimney and dryer vent cleaning
