Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Always timely, excellent work and left not a trace!
Beth - Mendota Heights, MN 55118
We live 2nd gen chimney. They rebuilt our chimney a few years ago - they did an excellent job - and have them do the annual inspection.
Excellent service!
Sean - Stillwater, MN 55082
Troy did a great job! Very professional and thorough. Thanks!
Tyler W.
Installed new cap and top plate. Edina, MN
Matthias S.
Installed new 5” cap and top plate. Edina, MN
Troy I.
A thorough annual chimney cleaning and video inspection was performed to ensure optimal performance and safety. The process began with a detailed visual inspection of the chimney's exterior, checking for any visible damage, cracks, or blockages. Next, specialized tools were used to meticulously clean the chimney's interior, removing soot, creosote buildup, and debris that could impede airflow or pose a fire hazard. A high-definition camera was then inserted into the chimney to capture video footage of the entire flue, identifying any hidden issues such as blockages, damage, or unusual wear. This comprehensive inspection provided valuable insights into the chimney's condition, ensuring it is safe and efficient for the upcoming heating season. All work was completed with precision and care, adhering to industry standards and best practices.
Matthias S.
Gave estimate for repair work. Edina, MN
Tyler W.
Estimate and gave proposal for work. Edina, MN
Joel V.
Installed new 4 inch liner, top plate, and cap in chanhassen mn
Tyler S.
Installed a lining system cap and top plate in chanhassen Minnesota
Matthias S.
Installed new stainless steel liner, Cambridge, MN
Joel V.
Installed new liner and poured a new crown in Cambridge mn
Tyler W.
Installed new stainless steel liner and poured new crown. Cambridge, MN
Tyler S.
Installed a 11” lining system - glass doors - poured a crown and added a screen and rain cover
Tyler S.
I am in White Bear Lake, Minnesota, giving an estimate to replace three roof jacks sub boarding and new shingles with a new lining system for the bathroom vent
Tyler W.
Checked dryer vent disconnection. White Bear Lake, MN
Troy I.
Our team conducted a comprehensive annual chimney cleaning and video inspection service. We began by thoroughly cleaning the chimney to remove any accumulated creosote, soot, and debris, ensuring optimal airflow and safety. Next, we performed a detailed video inspection using advanced camera technology to examine the chimney's interior. This inspection allowed us to identify and address any potential issues, such as cracks, blockages, or signs of wear and tear. Our meticulous approach ensures that your chimney operates efficiently and safely throughout the year. We take pride in delivering high-quality service to maintain the integrity and functionality of your chimney system.
Tyler W.
Chimney and firebox clean. Woodbury, MN
Tyler S.
A comprehensive annual cleaning and camera inspection service was performed on a traditional open hearth fireplace. The process began with a thorough visual inspection of the fireplace structure, including the hearth, mantel, and surrounding areas. Next, the fireplace was meticulously cleaned, removing all accumulated soot, creosote, and debris from the flue and firebox. Special attention was given to hard-to-reach areas to ensure a complete clean. Following the cleaning, a high-definition camera inspection was conducted to thoroughly examine the interior of the chimney flue for any signs of damage, blockages, or wear. This inspection provided valuable insights into the condition of the chimney and helped identify any potential issues that could compromise safety or efficiency. The entire process was completed with precision and care, ensuring the fireplace is safe and ready for use.
Tyler S.
Our team successfully addressed a critical issue with roof flashing that was causing leaks. We began by thoroughly inspecting the affected areas to identify the exact points of leakage. Using high-quality materials, we meticulously removed the old, damaged flashing. We then installed new, durable flashing to ensure a watertight seal. Our work included precise cutting and fitting to match the roof's contours perfectly. After installation, we conducted a comprehensive inspection to confirm that no leaks remained. The project was completed efficiently, restoring the roof's integrity and preventing future water damage.
Tyler W.
Re check for roofing leak. Minneapolis, MN
Troy I.
Our team conducted a thorough annual chimney cleaning and video inspection, ensuring optimal performance and safety. We meticulously removed accumulated creosote, soot, and debris from the chimney's interior, enhancing airflow and reducing fire hazards. Using specialized equipment, we captured high-definition video footage of the chimney's inner structure, identifying any potential issues such as cracks, blockages, or signs of wear. This detailed inspection allowed us to provide precise recommendations for necessary repairs or maintenance. Our commitment to excellence guarantees a clean, safe chimney, contributing to the overall efficiency and longevity of your heating system.
Tyler S.
A 6” chimney liner was meticulously installed, ensuring optimal safety and efficiency. The project began with a thorough assessment of the existing chimney structure. Measurements were taken to confirm the correct size and fit of the liner. The old liner was carefully removed, and the chimney was cleaned to eliminate any debris or obstructions. The new liner was then precisely measured, cut, and fitted into place. Each section was securely fastened using high-quality materials and tools to ensure a tight seal. The installation was completed with a final inspection to verify proper alignment and secure connections. This work enhances the chimney's performance and extends its lifespan.
Tyler W.
Installed new 6 inch liner with cap and top plate. Minneapolis, MN
Joel V.
Our team successfully addressed a squirrel infestation in the chimney system. We removed the squirrels .Following the removal, we inspected the chimney for any damage caused by the squirrels. After confirming the structural integrity, we installed a new top plate to prevent future intrusions. This new plate features a secure mesh that allows for proper airflow while blocking any potential entry points for wildlife. The installation was completed with precision to ensure the chimney operates efficiently and safely.
Troy I.
Our team successfully addressed an animal intrusion issue by safely removing the animals from the premises. We then installed a durable, custom-fitted screen to prevent future access. Additionally, we added a rain cover to ensure the area remains protected from the elements. This comprehensive solution not only secured the site but also enhanced its durability and functionality. The installation was carried out with precision, ensuring minimal disruption and maximum effectiveness. Our attention to detail and commitment to quality resulted in a secure and well-protected environment.
Troy I.
I meticulously installed a 5-inch metal cap, ensuring it was perfectly aligned and securely fastened to the top plate. The cap was chosen for its durability and aesthetic appeal, enhancing the overall look of the structure. I carefully measured and cut the top plate to fit the cap precisely, using high-quality tools to ensure a snug fit. Each component was inspected for any imperfections before final assembly. The installation process involved precise alignment and secure attachment, ensuring stability and longevity. Attention to detail was paramount, as I double-checked all connections and adjustments. The final product was a seamless integration, blending functionality with a polished appearance.
Joel V.
Successfully completed a project involving the installation of a top plate and cap. The top plate was meticulously measured, cut, and positioned to ensure a secure fit. The cap was then carefully installed, providing a robust and reliable finish. Precision was key throughout the process, ensuring the structural integrity and aesthetic appeal of the area. The materials used were of high quality, contributing to the durability and longevity of the installation. Attention to detail and adherence to safety protocols were paramount, resulting in a job well done.
