Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Continued great service
Steve - Lakeville, MN 55044
As in every year, the service was excellent. On time, very professional.
Excellent Workmanship and Service
Traci - Columbia Heights, MN 55421
We have been loyal 2nd Generation Chimney customers for a few years now. We have a couple of properties and had one chimney fully rebuilt and another repaired and they did a wonderful job. The detail and care was so thoughtful. During our rebuild, it was an especially hot week and the mortor color we chose did not dry consistently and they came back and totally redid it! I was amazed and grateful. Their commitment to make sure their work is excellent is truly 100%. We've had the pleasure of working with Tyler the most over the years and he is a gem. He's committed to customer service and educating his customers about the status of their chimney/fireplace and has even returned to provide a full explanation on how to start a fire in your fireplace after we were not having success with our fires. This company & Tyler go above and beyond to provide the best service and workmanship. We're so glad we chose this company. Thanks 2nd Gen Chimney & Tyler!
First choice for Fireplaces and Chimneys
Deb - Minneapolis, MN 55410
Tyler was professional and an incredibly knowledgeable specialist. The options for a wood burning insert are also top notch.
Excellent Company
Cassie - White Bear Lake, MN 55110
Troy was respectful and prompt. He was courteous and did not leave any mess behind. I would recommend this company.
Excellent Service
Julie - Shoreview, MN 55126
Tyler did a great job. He was polite, helpful, knowledgeable, and on-time.
Great service
Julie - Minneapolis, MN 55423
Awesome Service
Dave - East Bethel, MN 55011
Tyler did a great job. Greeted me right away, told me it would take about 1/2 hour and helped me better understand my fireplace system.
Fast, professional service.
Anthony - North Oaks, MN 55127
Professional Service
Bill - Forest Lake, MN 55025
Tyler, has provided excellent service for our Majestic wood fireplace insert and chimney cleaning and maintenance. He was professional, punctual, courteous and kept a clean work area. He also provided information on paint and cleaning maintenance product information which will be very helpful during the heating season.
Excellent Service!
Richard - Zimmerman, MN 55398
Tyler did an outstanding job! He was on time, courteous, and professional. 2nd Generation Chimney is one of the best companies I have dealt with and highly recommend them!
Fantastic People to work with :)
Lisa - East Bethel, MN 55011
2nd Gen installed a new fireplace in our home and it is beautiful. Thank you Matthias and team!
Excellent professional service!
Steve - Minneapolis, MN 55442
Very thorough and professional! Our grandson enjoyed helping in the process!
Great service - trustworthy and thorough
Kimberly - Saint Paul, MN 55104
This is a great company to work with! I appreciate the email reminders when I am due for cleaning and safety check and it was easy and flexible to schedule. Troy was great - thoughtful enough to take his shoes off as soon as he got into the house, got straight to work, let me know what was going on, and the price was exactly what I was told it would be. Thank you!
Trot is seasoned and professional!
Wendy - Andover, MN 55304
Troy did an excellent job! He was on time, courteous, thorough, and very clean! Definitely left our environment cleaner than when he came in. We're so thankful for their timely service and attention to detail.
Excellent service
John - Anoka, MN 55303
Troy did a wonderful job
Troy I.
Furnace duct , chimney , dryer vent cleaning , and smartscan inspection
Tyler W.
Cleaned chimney and firebox. Then cleaned air ducts and dryer vent
Tyler S.
Proposal for a new crown - flashing and tuck pointing
Tyler S.
Basement fireplace inspection- proposal for a new wood insert and exterior brick work
Jaydon D.
Final sealants and completed ground-up rebuild
Matthias S.
Rebuilt and relined chimney
Jaydon D.
Final sealants and completed ground up rebuild
Tyler S.
Proposal for 16 courses of brick - new crown and flashing - hoping to see you this fall Matt !
Troy I.
Annual chimney cleaning and smartscan inspection
Tyler W.
Cleaned chimney and firebox
Tyler S.
Holy cow - tyler and the family love using there fireplace - 8 gallons of soot ! - annual cleaning and inspection
Tyler W.
Laid 15 courses of brick poured homesaver and used flashing. Then poured crown
Jaydon D.
Completed 70 course rebuild, poured crown, and installed flashing
Matthias S.
Rebuilt chimney
Tyler S.
Completed full rebuild with two new lining systems
Tyler S.
Showed our good customer traci how to use her new fireplace properly -
Tyler S.
Chimney cleaning and animal removal - fireplace inspection - sealed the crown - installed a cap and top plate
Tyler S.
Annual chimney cleaning and smartscan flue liner inspection
Troy I.
Annual chimney cleaning and smartscan inspection
Tyler S.
Chimney cleaning and inspection
Tyler S.
Annual chimney cleaning and inspection - thank you Paul for 5 years of repeat service !
Tyler W.
Laid 26 courses of brick today
Jaydon D.
Installed 27 courses of brick and prepped for finishing tomorrow
Tyler S.
Completed 55 of 70 courses of brick
Matthias S.
Rebuilding chimney
