Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Service
Susan - Minneapolis, MN 55438
Excellent Service!
Nicholas - New Brighton, MN 55112
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Troy I.
A comprehensive chimney cleaning and video inspection service was performed. The process began with a thorough visual inspection of the chimney’s exterior, followed by the removal of any visible debris and buildup. Using specialized tools, the interior of the chimney was meticulously cleaned to ensure optimal airflow and safety. A high-definition camera was then inserted into the chimney to capture detailed video footage of the flue’s interior. This video inspection allowed for the identification of any potential issues such as cracks, blockages, or signs of wear. The entire process was conducted with precision to ensure the chimney operates efficiently and safely. Post-cleaning, a detailed report was provided, summarizing the findings and recommendations for future maintenance.
Joel V.
Annual chimney clean and dryer vent cleaning in elk river mn
Tyler S.
Annual chimney cleaning and dryer vent cleaning and inspection in elk river Minnesota
Joel V.
Annual chimney clean in elk river mn
Tyler S.
Annual chimney cleaning and inspection in elk river Minnesota
Troy I.
A thorough annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a meticulous sweep of the chimney flue to remove accumulated creosote, soot, and debris. This was followed by a detailed visual inspection of the chimney structure, including the flue lining, damper, and cap, to identify any signs of wear, damage, or blockages. A high-definition video camera was then inserted into the chimney to capture clear images of the interior, providing a comprehensive assessment of the chimney's condition. Any detected issues were documented and addressed to maintain the chimney's efficiency and safety. The job concluded with a detailed report summarizing the findings and recommendations for future maintenance.
Joel V.
Annual Double chimney clean in elk river mn
Tyler S.
Annual double chimney cleaning and inspection in elk river minnesota
Matthias S.
Cleaned dryer vent. Saint Paul, MN
Joel V.
Install 4 inch liner, cap, and top plate in elk river mn
Tyler S.
Installing a lining system in elk river Minnesota
Tyler W.
Sealed off 2 flues and adjusted screen and raincover on another. Then cleaned dryer vent. Falcon Heights, MN
Troy I.
I conducted a comprehensive annual chimney cleaning and video inspection. Starting with a thorough visual inspection, I identified any visible debris, blockages, or signs of wear. Using specialized tools, I meticulously removed accumulated creosote, soot, and other residues from the chimney's interior. This process ensured optimal airflow and safety. Next, I performed a detailed video inspection using a high-definition camera. This allowed for a close examination of the chimney's structure, identifying potential issues such as cracks, damage, or nesting animals. The inspection provided valuable insights into the chimney's condition, ensuring it was safe and efficient for the upcoming heating season. Finally, I provided a detailed report summarizing the findings and recommendations for any necessary repairs or maintenance.
Nate W.
Duct Cleaning and dryer vent cleaning. Bloomington MN
Joel V.
Proposal for repairs in Lino lakes mn
Tyler W.
Finished installing chimney blocks and sealed chimney. Woodbury, MN
Matthias S.
Repaired base of chimney. Woodbury,MN
Tyler S.
Proposal for chimney repairs in Lino lakes Minnesota
Cory W.
Duct, Dryer and Bath Fan Cleaning Bloomington MN
Troy I.
A thorough annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a meticulous sweep of the chimney flue to remove accumulated creosote, soot, and debris. This was followed by a detailed video inspection using a high-definition camera to identify any blockages, damage, or wear within the chimney structure. The inspection revealed no significant issues, but minor debris was cleared to maintain efficiency. All work was completed with precision, ensuring the chimney is safe and ready for the upcoming heating season. The property is now free from potential fire hazards and operating at peak efficiency.
Tyler S.
Triple fireplace insert cleanings and inspections- exterior sealants - new caps and top plates in St. Paul Minnesota
Joel V.
Triple fireplace insert cleaning, exterior sealants and cap install
Troy I.
Our team conducted a comprehensive annual chimney cleaning and video inspection service. We began by thoroughly cleaning the chimney to remove any accumulated creosote, soot, and debris, ensuring a safe and efficient chimney operation. Next, we performed a detailed video inspection using advanced camera technology to capture high-resolution images of the chimney's interior. This inspection allowed us to identify any potential issues, such as cracks, blockages, or signs of wear and tear. Our team meticulously documented findings and provided a detailed report, offering recommendations for necessary repairs or maintenance. This proactive approach helps prevent chimney fires and ensures optimal performance for the upcoming heating season.
Tyler S.
Chimney cleaning and inspection- proposals for roofline rebuild and new lining systems
Joel V.
Chimney clean and inspection in Woodbury mn
