Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Joel V.
Chimney teardown in prior lake mn
Nate W.
Chimney rebuild. Prior lake MN
Tyler W.
Fixed chimney flashing and brought glue tile to code. Ramsey, MN
Matthias S.
Sealed chimney. Ramsey. MN
Troy I.
Our team conducted a comprehensive annual chimney cleaning and video inspection service. We began by thoroughly cleaning the chimney to remove any accumulated creosote, soot, and debris, ensuring optimal airflow and safety. Next, we performed a detailed video inspection using advanced camera technology to examine the chimney's interior. This inspection allowed us to identify any signs of damage, blockages, or wear that could compromise the chimney's functionality. Our technicians meticulously documented their findings, providing a clear report to the homeowner. This service not only enhances the efficiency of the chimney but also helps prevent potential fire hazards, ensuring a safer home environment.
Troy I.
A 5 to 7-inch cap was meticulously installed, ensuring a seamless and durable finish. The process began with precise measurements and careful planning to guarantee a perfect fit. Each cap was cut to size, taking into account the specific dimensions required. The caps were then securely attached using high-quality materials and tools, ensuring stability and longevity. Attention to detail was paramount, with each cap aligned perfectly to maintain uniformity. The final product was inspected to ensure it met the highest standards of quality and craftsmanship. This installation not only enhanced the aesthetic appeal but also provided functional benefits, contributing to the overall integrity of the structure.
Matthias S.
Installed new 4” lining system. Saint Paul, MN
Tyler W.
Installed new 4 inch liner with cap and top plate. St. Paul, MN
Tyler W.
Installed new 4 inch liner with cap and top plate. Fridley, MN
Matthias S.
Installed new 4” lining system. Fridley,Mn
Troy I.
I conducted a thorough annual dryer vent cleaning and inspection, starting by examining the dryer and its vent system for any signs of wear or damage. I carefully removed the vent cover and accessed the ductwork, using specialized tools to dislodge and extract accumulated lint and debris. The entire length of the ductwork was meticulously cleaned to ensure optimal airflow and prevent fire hazards. I inspected the interior and exterior vent covers for blockages and ensured they were securely attached. After cleaning, I tested the dryer to confirm improved performance and advised on maintenance tips to keep the system clean and efficient. This comprehensive service enhances safety and extends the lifespan of the dryer.
Tyler W.
Sealed crown on chimney. Coon Rapids, MN
Matthias S.
Sealed chimney. Coon rapids, MN
Nate W.
New liner install. Forest lake MN
Matthias S.
Installed new 5” lining system. Forest Lake,MN
Matthias S.
Installed new 5” lining system. Forest Lake,MN
Tyler W.
Installed new flashing on both chimneys and sealed flashing and sealed chimney to siding. Center City, MN
Joel V.
Finish chimney rebuild in center city mn
Tyler S.
Full chimney rebuildx2 in center city Minnesota
Nate W.
Chimney cleaning. St.Paul MN
Matthias S.
Annual chimney clean and smartscan inspection. Forest Lake, MN
Matthias S.
Installed new 4” lining system. Saint Paul, MN
Nate W.
Install new liner. St.Paul MN
Matthias S.
Gave estimate for repair work. Woodbury, MN
Nate W.
Estimate. Woodbury MN.
