Rated 4.8 out of 5 stars based on 13 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
We can't come up with enough good words and praise for your company. The service was way over what we were expecting. Tyler was absolutely fantastic to work with and did a fantastic job. They replaced our shot 36 tear old tiles with a transferable life time warranty stainless steel liner. The clean up outside was better than I would have done. Tyler even replaced a few hearth bricks that had gotten broken over the last 37 years. Took them 10 hours because of rain and our chimney not being built right. We would highly recommend them to anyone needing chimney work. 20 out of 10 stars.
Phil and Jean G.
- Oak Grove, MN 55011
Great service
Arrived on time, left the house as clean as he found it. 👍👍
David
- Oak Grove, MN 55011
Great service!
We have been satisfied with 2nd Generation Chimneys, Inc. and would recommend them to anyone looking for chimney inspections. We will continue to use this company for future needs.
The technician arrived within the scheduled time, and completed the inspection quickly and efficiently. The technician cleaned the area thoroughly. The technician was professional and friendly.
Angela
- Oak Grove, MN 55011
Awesome service
Excellent service.
Kay
- Oak Grove, MN 55011
Thanks Troy!
Troy was great! Always on time, clean and quick but thorough!
Carli
- Oak Grove, MN 55011
The service was good the price was very expensive. Almost $400.00.
I am glad I had the cleaning completed, 45 min total time. It gives me piece of mind, having your experts clean the fireplace, however I will look for a cheaper solution for next time.
I really liked Matthias and Troy 5 stars each for being good guys. I would hire them again. I was surprised I was not given the opportunity to view the inside of the chimney on video as advertised.
Roy
- Oak Grove, MN 55011
Excellent Service !
I am very pleased with the appointment with Tyler at 2nd Generation Chimneys. He was very thorough, thoughtful and kind. I wasn't home for the appointment time, he waited for me and did a great job ! I will definitely be calling 2nd Generation Chimneys in the future !
Nancy
- Oak Grove, MN 55011
Excellent Service!
Matthias did an excellent job with the vent and cleaning. Very friendly, courteous and professional. We are extremely satisfied with the work performed. Reasonably priced. Will highly recommend 2nd Generation Chimneys, Inc.
LeAnn
- Oak Grove, MN 55011
Great serviceDavid
- Oak Grove, MN 55011
Great job
Just lite my first fire and the chimney work greats!
David
- Oak Grove, MN 55011
Repaired my gas fireplace - and I love it! Thanks Ray!Brenda
- Oak Grove, MN 55011
On time, and great work!Jackie
- Oak Grove, MN 55011
Very knowledgable service tech
I have to say I had reservations about having my chimney cleaned, however my rep had answered every question and not only that but explained"why" . Not just a yes or no. He definintatly. Knew what he was talking about. He also seemed to really enjoy his job and I'm seeing less and less of that. Very polite. Clean, prompt and informative. Carefull 2nd Generation, someone else just might sweep him up. No pun intended.
Patti
- Oak Grove, MN 55303
Job Locations
Matthias S.
Gave estimate for repair work. Oak Grove, MN
Oak Grove, MN 55011
Nate W.
Chimney inspection. Oak Grove MN.
Oak Grove, MN 55011
Troy I.
A comprehensive annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A high-quality vacuum and specialized brushes were used to ensure all areas were cleaned. Next, a high-definition video camera was inserted into the chimney to inspect the interior for cracks, blockages, or other potential issues. This detailed inspection allowed for the identification and resolution of any concerns before they could escalate into major problems. The chimney cap was also examined and cleaned to prevent water ingress and animal entry. Finally, a detailed report was provided, summarizing the findings and any recommended actions. This service helps maintain the efficiency and safety of the chimney system.
Oak Grove, MN 55303
Joel V.
Chimney cleaning in oak grove mn
Oak Grove, MN 55011
Tyler W.
Chimney and firebox clean. Oak Grove, MN
Oak Grove, MN 55011
Matthias S.
Annual chimney clean and smartscan inspection. Oak Grove, MN
Oak Grove, MN 55011
Tyler S.
Annual wood stove cleaning and inspection in cedar Minnesota
Oak Grove, MN 55011
Tyler S.
Annual chimney cleaning and inspection in oak grove Minnesota
Oak Grove, MN 55011
Tyler S.
Annual clean and inspection on Timberwolf wood burning insert in oak grove Minnesota
Oak Grove, MN 55011
Matthias S.
Annual chimney clean and inspection with the help of my buddy, Morgan! Oak Grove, MN
Oak Grove, MN 55303
Matthias S.
Chimney clean and smartscan inspection
Oak Grove, MN 55303
Matthias S.
Removed ice from cap. Oak Grove,Mn
Oak Grove, MN 55303
Tyler S.
Annual chimney inspection in oak grove Minnesota
Oak Grove, MN 55303
Tyler S.
Annual chimney inspection
Oak Grove, MN 55303
Matthias S.
Removed ice from cap
Oak Grove, MN 55303
Tyler S.
Installed a new cap
Oak Grove, MN 55011
Matthias S.
Installed new 4” gas cap
Oak Grove, MN 55011
Troy I.
Installed a new cap
Oak Grove, MN 55011
Tyler S.
Fireplace cleaning and inspection
Oak Grove, MN 55011
Tyler W.
Checked damper for customer
Oak Grove, MN 55011
Tyler S.
Damper maintenance
Oak Grove, MN 55011
Troy I.
Chimney cleaning and smartscan inspection
Oak Grove, MN 55303
Tyler S.
Chimney cleaning and smartscan flue liner inspection - proposal for sealants
Oak Grove, MN 55303
Tyler W.
Installed new stainless steel liner
Oak Grove, MN 55011
Tyler S.
Installed a new 9” lining system - replaced brick on hearth - adjusted damper - installed acc door - sealed crown - raised lining - sealed flashing - new screen
