Oak Grove, MN
Local Reviews
for Oak Grove, MN
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent Service!!!!!!!!!!!!!!!!!!!!!!
Phil and Jean G. - Oak Grove, MN 55011
We can't come up with enough good words and praise for your company. The service was way over what we were expecting. Tyler was absolutely fantastic to work with and did a fantastic job. They replaced our shot 36 tear old tiles with a transferable life time warranty stainless steel liner. The clean up outside was better than I would have done. Tyler even replaced a few hearth bricks that had gotten broken over the last 37 years. Took them 10 hours because of rain and our chimney not being built right. We would highly recommend them to anyone needing chimney work. 20 out of 10 stars.
Great service
David - Oak Grove, MN 55011
Arrived on time, left the house as clean as he found it. 👍👍
Great service!
Angela - Oak Grove, MN 55011
We have been satisfied with 2nd Generation Chimneys, Inc. and would recommend them to anyone looking for chimney inspections. We will continue to use this company for future needs. The technician arrived within the scheduled time, and completed the inspection quickly and efficiently. The technician cleaned the area thoroughly. The technician was professional and friendly.
Awesome service
Kay - Oak Grove, MN 55011
Excellent service.
Thanks Troy!
Carli - Oak Grove, MN 55011
Troy was great! Always on time, clean and quick but thorough!
The service was good the price was very expensive. Almost $400.00.
Roy - Oak Grove, MN 55011
I am glad I had the cleaning completed, 45 min total time. It gives me piece of mind, having your experts clean the fireplace, however I will look for a cheaper solution for next time. I really liked Matthias and Troy 5 stars each for being good guys. I would hire them again. I was surprised I was not given the opportunity to view the inside of the chimney on video as advertised.
Excellent Service !
Nancy - Oak Grove, MN 55011
I am very pleased with the appointment with Tyler at 2nd Generation Chimneys. He was very thorough, thoughtful and kind. I wasn't home for the appointment time, he waited for me and did a great job ! I will definitely be calling 2nd Generation Chimneys in the future !
Excellent Service!
LeAnn - Oak Grove, MN 55011
Matthias did an excellent job with the vent and cleaning. Very friendly, courteous and professional. We are extremely satisfied with the work performed. Reasonably priced. Will highly recommend 2nd Generation Chimneys, Inc.
Great service
David - Oak Grove, MN 55011
Great job
David - Oak Grove, MN 55011
Just lite my first fire and the chimney work greats!
Repaired my gas fireplace - and I love it! Thanks Ray!
Brenda - Oak Grove, MN 55011
On time, and great work!
Jackie - Oak Grove, MN 55011
Very knowledgable service tech
Patti - Oak Grove, MN 55303
I have to say I had reservations about having my chimney cleaned, however my rep had answered every question and not only that but explained"why" . Not just a yes or no. He definintatly. Knew what he was talking about. He also seemed to really enjoy his job and I'm seeing less and less of that. Very polite. Clean, prompt and informative. Carefull 2nd Generation, someone else just might sweep him up. No pun intended.
Troy I.
A comprehensive annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A high-quality vacuum and specialized brushes were used to ensure all areas were cleaned. Next, a high-definition video camera was inserted into the chimney to inspect the interior for cracks, blockages, or other potential issues. This detailed inspection allowed for the identification and resolution of any concerns before they could escalate into major problems. The chimney cap was also examined and cleaned to prevent water ingress and animal entry. Finally, a detailed report was provided, summarizing the findings and any recommended actions. This service helps maintain the efficiency and safety of the chimney system.