Fireplace and Chimney Services in Prior Lake
2nd Generation Chimneys, Inc. offers chimney sweeping, repair and inspections, and dryer vent cleaning services in the Prior Lake, MN area.
Local Reviews
for Prior Lake, MN
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the chimney service company. Customers consistently express high satisfaction with the service quality, highlighting technicians' professionalism, punctuality, and thoroughness. The reviews convey appreciation for clear communication, with many noting how well technicians explained procedures and provided options before proceeding with work. Efficiency and timeliness emerge as recurring themes, with customers valuing prompt service and quick completion of tasks. There is notable praise for the technicians' knowledge and expertise, creating a sense of trust and confidence among customers. Many reviews indicate long-term loyalty to the company, suggesting consistent quality of service over time. The overall tone is decidedly positive, with customers expressing gratitude for peace of mind regarding their chimney safety and maintenance. Cleanliness and tidiness during service calls are also frequently mentioned as appreciated aspects of the service experience.
Our Reviews by City
Excellent Service
Ken - Prior Lake, MN 55372
Tyler is a knowledgeable and friendly technician that always provides excellent service on the fireplace system. His team is clean and efficient in their service!
Excellent service
Doug - Prior Lake, MN 55372
Thorough, friendly, answered all questions,
Excellent Service
Ken - Prior Lake, MN 55372
As always the guys from 2nd Generation did a great job cleaning and inspecting our fireplace system. Friendly and extremely clean in their service!
Excellent Service
Ken - Prior Lake, MN 55372
Troy and Matthias were, as always, extremely helpful and informative about the condition of our wood burning fireplace system.
Annual Chimney Cleaning
Ken - Prior Lake, MN 55372
Troy does a superb job cleaning and maintaining the chimney for our wood fireplace. He politely advises us on how often we should be cleaning the chimney based on our usage, making sure the house is safe from chimney fires, but that we are not overspending on cleanings. He always leaves the fireplace work area clean.
Highly recommend!
Brenda - Prior Lake, MN 55372
All of the employees were very knowledgeable, courteous and efficient. Lisa, the office manager was positive and quick to respond by phone or email about pricing, scheduling and paperwork. Both the inspection/chimney cleaning crew and the repair crew were excellent. They completed the work in a professional manner. Both crews made sure they left the job site picked up and clean. I would highly recommend this company.
Professional Business
Mark - Prior Lake, MN 55372
Great Service 2nd Generation Chimney
excellent job
Doug - Prior Lake, MN 55372
Arrived on time, did a good job cleaning the fireplace, showed me the inside of the chimney after cleaning, packed up and left a clean job area. Very professional!
Great and friendly service
Amanda - Prior Lake, MN 55372
Great service polite knowledgable
Gary - Prior Lake, MN 55372
Would recommend
Chimney Re-lined
Michael - Prior Lake, MN 55372
Highly professional team. They were on time, clearly explained the process, and made sure the yard was clean. I would highly recommend them for and fireplace/chimney work.
great job!
Bruce - Prior Lake, MN 55372
Troy has been cleaning my chimney every year for the last 5 years. he is polite,knowledgeable,and very thorough.
Sweep and evaluate our chimney
Terry - Prior Lake, MN 55372
GREAT service and professional talent
Troy I.
Double chimney cleaning and smartscan inspections
Tyler S.
Double camera inspection- proposal for two liners and full rebuild
Troy I.
Chimney cleaning and smartscan inspection
Tyler S.
Annual chimney cleaning and inspection
Troy I.
Chimney cleaning and smartscan inspection
Tyler W.
Cleaned out chimney and firebox
Tyler S.
Annual chimney cleaning and smarts can flue liner inspection
Matthias S.
Annual chimney clean and smartscan inspection
Thomas L.
Chimney clean and smart scan inspection
Troy I.
Chimney cleaning and smartscan inspection
Troy I.
Chimney cleaning , smartscan inspection , and dryer vent cleaning
Keegan G.
Chimney cleaning, smart scan inspection
Keegan G.
Chimney cleaning
Troy I.
Chimney cleaning and smartscan inspection
Tyler S.
Second opinion on repairs
Jaydon D.
2nd opinion estimate
Troy I.
Annual chimney cleaning and smartscan inspection
Troy I.
Annual chimney cleaning and smartscan inspection
Matthias S.
Chimney clean and smartscan inspection
Keegan G.
Chimney clean, smart scan inspection and proposal for new Regency wood burning unit
Tyler S.
Chimney cleaning and smartscan flue liner inspection - proposal for system replacement
Troy I.
Installed new refractory panels
Tyler S.
Double chimney cleaning and smartscan flue liner inspection - proposal for repairs
Keegan G.
Double clean and inspection
Troy I.
Chimney inspection
