Fireplace and Chimney Services in Prior Lake
2nd Generation Chimneys, Inc. offers chimney sweeping, repair and inspections, and dryer vent cleaning services in the Prior Lake, MN area.
Local Reviews
for Prior Lake, MN
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent Service
Ken - Prior Lake, MN 55372
Tyler is a knowledgeable and friendly technician that always provides excellent service on the fireplace system. His team is clean and efficient in their service!
Excellent service
Doug - Prior Lake, MN 55372
Thorough, friendly, answered all questions,
Excellent Service
Ken - Prior Lake, MN 55372
As always the guys from 2nd Generation did a great job cleaning and inspecting our fireplace system. Friendly and extremely clean in their service!
Excellent Service
Ken - Prior Lake, MN 55372
Troy and Matthias were, as always, extremely helpful and informative about the condition of our wood burning fireplace system.
Annual Chimney Cleaning
Ken - Prior Lake, MN 55372
Troy does a superb job cleaning and maintaining the chimney for our wood fireplace. He politely advises us on how often we should be cleaning the chimney based on our usage, making sure the house is safe from chimney fires, but that we are not overspending on cleanings. He always leaves the fireplace work area clean.
Highly recommend!
Brenda - Prior Lake, MN 55372
All of the employees were very knowledgeable, courteous and efficient. Lisa, the office manager was positive and quick to respond by phone or email about pricing, scheduling and paperwork. Both the inspection/chimney cleaning crew and the repair crew were excellent. They completed the work in a professional manner. Both crews made sure they left the job site picked up and clean. I would highly recommend this company.
Professional Business
Mark - Prior Lake, MN 55372
Great Service 2nd Generation Chimney
excellent job
Doug - Prior Lake, MN 55372
Arrived on time, did a good job cleaning the fireplace, showed me the inside of the chimney after cleaning, packed up and left a clean job area. Very professional!
Great and friendly service
Amanda - Prior Lake, MN 55372
Great service polite knowledgable
Gary - Prior Lake, MN 55372
Would recommend
Chimney Re-lined
Michael - Prior Lake, MN 55372
Highly professional team. They were on time, clearly explained the process, and made sure the yard was clean. I would highly recommend them for and fireplace/chimney work.
great job!
Bruce - Prior Lake, MN 55372
Troy has been cleaning my chimney every year for the last 5 years. he is polite,knowledgeable,and very thorough.
Sweep and evaluate our chimney
Terry - Prior Lake, MN 55372
GREAT service and professional talent
Tyler W.
Poured new crown and installed new flashing, tore down scaffolding and did final cleanup. Prior Lake, MN
Joel V.
Full rebuild in prior lake mn
Tyler S.
Full rebuild in prior lake Minnesota
Tyler W.
Rebuilt about 45 courses of brick and tarped chimney to ensure no water damage. Prior Lake, MN
Joel V.
Finish laying brick for chimney rebuild in prior lake mn
Tyler S.
Installed 85 courses and a main floor lining system in prior lake Minnesota
Nate W.
Chimney rebuild. Prior Lake MN
Matthias S.
Rebuilding chimney. Prior Lake,MN
Matthias S.
Installed new priorfire retrofit system. Prior Lake, MN
Tyler W.
Installed new firebox for customer. Prior Lake, MN
Tyler S.
Installed a prior fire fireplace in prior lake Minnesota
Joel V.
Installed firebox in prior lake mn
Nate W.
Chimney Rebuild. Prior lake MN
Nate W.
Chimney rebuild. Prior Lake MN
Tyler S.
35 courses in prior lake Minnesota
Joel V.
Chimney rebuild in prior lake mn
Tyler W.
Laid 28 courses of bricks. Prior Lake, MN
Matthias S.
Rebuilding chimney.Prior Lake. MN
Joel V.
Chimney teardown in prior lake mn
Nate W.
Chimney rebuild. Prior lake MN
Troy I.
Chimney cleaning and video inspection in Prior Lake Minnesota
Troy I.
Annual chimney cleaning and video inspection in Prior Lake Minnesota
Troy I.
Double chimney cleaning and smartscan inspections
Tyler S.
Double camera inspection- proposal for two liners and full rebuild
Troy I.
Chimney cleaning and smartscan inspection
