Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Matthias S.
Installed new 6” lining system. Saint Paul, MN
Nate W.
Chimney repair. St.Paul MN
Joel V.
Chimney repair and crown coat in St. Paul mn
Tyler W.
Sealed flashing on chimney. Scandia, MN
Tyler S.
Applied exterior sealants in scandia Minnesota
Tyler W.
Installed new b vent piping from water heater to lining system. Maplewood, MN
Tyler S.
Installed new bvent lining system in St. Paul Minnesota
Tyler W.
Installed 2 new roof jacks, St. Paul, MN
Tyler S.
Installed two bathroom roof vents in St. Paul Minnesota
Troy I.
A thorough annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a meticulous sweep of the chimney flue to remove accumulated creosote, soot, and debris. This was followed by a detailed visual inspection of the chimney's interior using a high-definition camera. The video inspection allowed for a comprehensive assessment of the chimney's structural integrity, identifying any cracks, blockages, or signs of wear. Necessary repairs were made to address any issues detected. The exterior of the chimney was also cleaned to remove dirt and moss, ensuring both aesthetic appeal and functionality. The job concluded with a detailed report summarizing the findings and any work performed, providing peace of mind for the homeowner.
Tyler W.
Re sealed top mounted damper that was hit by tree branch. Minneapolis, MN
Tyler S.
Fixed top mounted damper - recommend tree trimming in Minneapolis Minnesota
Tyler S.
Traditional fireplace inspection- proposals for repair options and dryer vent cleaning in Minneapolis Minnesota
Tyler W.
Inspection and gave proposal for work and cleaned customers dryer vent. Minneapolis, MN
Troy I.
Our team meticulously cleaned the chimney to remove accumulated soot, creosote, and debris, ensuring optimal airflow and safety. Using specialized tools and equipment, we thoroughly scrubbed the chimney's interior, paying close attention to hard-to-reach areas. Following the cleaning, we conducted a comprehensive video inspection using a high-definition camera. This inspection allowed us to identify any potential issues, such as cracks, blockages, or signs of wear, providing valuable insights for future maintenance. Our detailed report included visual evidence and recommendations to ensure the chimney's continued efficiency and safety.
Nate W.
Taking off forms. Prior Lake MN
Tyler W.
Removed forms and sealed tiles. Prior Lake, MN
Tyler S.
Removed forms and applied final sealants in prior lake Minnesota
Tyler W.
Annual Chimney clean and inspection, Savage, MN
Tyler S.
Annual chimney cleaning and inspection in prior lake Minnesota
Nate W.
Chimney cleaning. Prior lake MN.
Joel V.
Cap install in wayzata mn
Matthias S.
Cap install. Wayzata. MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote and debris from the chimney flue. A specialized brush was used to ensure all surfaces were cleaned. Next, a high-definition video camera was inserted into the chimney to inspect for cracks, blockages, and other potential issues. This inspection provided detailed insights into the chimney's condition, ensuring safety and efficiency. The inspection also included checking the chimney cap and damper for proper function. Finally, the cleaned chimney was inspected to confirm that it was free of obstructions and safe for use. This meticulous process helps maintain the chimney's performance and prolongs its lifespan.
Joel V.
Completed a comprehensive installation project involving a new liner, top plate, and cap. The liner was meticulously installed to ensure a watertight seal, enhancing the structural integrity of the area. The top plate was carefully positioned and secured, providing a solid foundation for the cap. The cap was then expertly fitted, ensuring a seamless and durable finish. Each component was installed with precision, resulting in a high-quality, long-lasting solution. The project was executed with attention to detail, ensuring all work met the highest standards.
