Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Nate W.
Chimney cleaning. MN
Tyler W.
Chimney and firebox clean and inspection. Arden Hills, MN
Matthias S.
Chimney clean and smartscan inspection. Arden Hills, MN
Tyler S.
Adjusted top mounted damper in Brooklyn center Minnesota
Joel V.
Adjusted damper in Brooklyn center mn
Nate W.
New liner install. St.Paul MN
Matthias S.
Installed new 4” lining system. Saint Paul, MN
Tyler W.
Removed old liner and installed new 4 inch liner with cap and top plate. St. Paul, MN
Tyler S.
Proposal for a new crown and exterior sealants in new Brighton Minnesota
Joel V.
Estimate for exterior work, new crown, in new Brighton mn
Nate W.
Removed 10 blocks and installed 10 new blocks. Crown coat and flash seal. Woodbury MN
Tyler W.
Removed 10 blocks and installed 10 new blocks and sealed crown and flashing. Then installed new lower flashing.
Matthias S.
Repairing base of chimney. Woodbury, MN
Tyler S.
Proposal for a wilkening zero clearance fireplace install Andover Minnesota
Joel V.
Estimate for zero clearance wood fireplace in Andover mn
Tyler S.
Chimney cleaning and inspection in Cambridge Minnesota
Joel V.
Chimney clean and inspection in Cambridge MN
Joel V.
Double chimney clean and inspection in Zimmerman mn
Tyler S.
Double chimney cleaning and flue liner inspections - proposal for roofline rebuild and two lining systems in Zimmerman Minnesota
Troy I.
I conducted a thorough annual chimney cleaning and video inspection to ensure optimal performance and safety. The process began with a detailed visual inspection of the chimney's exterior, checking for any visible damage or blockages. I then used specialized tools to remove accumulated creosote, soot, and debris from the chimney's interior. This included sweeping the flue and inspecting the chimney cap and damper for proper function. A high-definition camera was employed to capture video footage of the entire chimney system, identifying any hidden issues such as cracks, blockages, or signs of wear. This comprehensive inspection provided valuable insights into the chimney's condition, ensuring it is clean, safe, and ready for the upcoming heating season.
Matthias S.
Installed new 6” lining system. Saint Paul, MN
Nate W.
Chimney repair. St.Paul MN
Joel V.
Chimney repair and crown coat in St. Paul mn
Tyler W.
Sealed flashing on chimney. Scandia, MN
Tyler S.
Applied exterior sealants in scandia Minnesota
