Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Troy I.
A comprehensive annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A high-quality vacuum and specialized brushes were used to ensure all areas were cleaned. Next, a high-definition video camera was inserted into the chimney to inspect the interior for cracks, blockages, or other potential issues. This detailed inspection allowed for the identification and resolution of any concerns before they could escalate into major problems. The chimney cap was also examined and cleaned to prevent water ingress and animal entry. Finally, a detailed report was provided, summarizing the findings and any recommended actions. This service helps maintain the efficiency and safety of the chimney system.
Nate W.
Squirrel removal in Minneapolis MN.
Matthias S.
Blocked off unused flue and sealed crown so no more squirrels could get in my fluffy buddies chimney. Minneapolis, MN
Troy I.
Our team conducted a thorough annual chimney cleaning and video inspection, ensuring optimal performance and safety. We meticulously removed accumulated creosote, soot, and debris from the chimney's interior, enhancing airflow and reducing fire hazards. Using specialized tools and equipment, we inspected the chimney's structure for any signs of damage, wear, or blockages. Our video inspection provided a detailed visual assessment, identifying potential issues and ensuring the chimney's integrity. We also checked the chimney cap and flashing for proper installation and functionality. This comprehensive service promotes efficient heating and helps prevent future problems.
Nate W.
Estimate in Edina MN.
Matthias S.
Gave estimate for repair work. Edina, MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed. The process began with a thorough visual inspection of the chimney's exterior, checking for any visible damage or debris. Next, specialized tools were used to remove accumulated creosote and soot from the chimney's interior. This was followed by a detailed video inspection using a high-definition camera to capture images of the flue and chimney structure. The inspection identified and documented any potential issues such as cracks, blockages, or signs of wear. The cleaned chimney was then inspected to ensure it was free of debris and safe for use. This service helps maintain the efficiency and safety of the chimney system, preventing potential hazards and ensuring optimal performance.
Matthias S.
Annual chimney clean and smartscan inspection
Nate W.
Chimney cleaning and inspection. In lakeville MN
Nate W.
A thorough chimney cleaning and inspection was performed, ensuring safety and efficiency. A specialized camera was inserted into the chimney to visually inspect the interior for any obstructions, creosote buildup, or damage. This detailed examination allowed for the identification of potential hazards and the assessment of the chimney's overall condition. The cleaning process involved removing accumulated debris and soot to enhance airflow and prevent future issues. This comprehensive service not only maintains the chimney's functionality but also contributes to the safety and comfort of the household.
Matthias S.
Chimney clean and smartscan inspection. Lakeville,MN
Troy I.
Our team conducted a comprehensive annual chimney cleaning and video inspection, ensuring optimal performance and safety. We began by removing accumulated creosote and debris, meticulously cleaning the chimney's interior. Next, we used specialized tools to inspect the chimney's structure, identifying any signs of wear, damage, or blockages. A high-definition camera was then inserted to capture detailed video footage of the chimney's interior, providing a clear view of its condition. This inspection helped detect potential issues early, preventing future problems. Our team also checked the chimney cap and flashing to ensure they were secure and functioning correctly. Finally, we provided a detailed report summarizing our findings and recommendations for any necessary repairs or maintenance.
Tyler W.
I carefully removed the existing metal liner, ensuring no damage was done to the surrounding area. After cleaning and inspecting the space, I installed a new PVC liner, ensuring it was properly sealed and secured. This involved precise measurements and attention to detail to guarantee a perfect fit. The new liner was chosen for its durability and resistance to corrosion, providing a long-lasting solution. Throughout the process, I maintained a clean and organized workspace, adhering to safety protocols. The job was completed efficiently, leaving the area ready for further construction or use.
Joel V.
The project involved the meticulous removal of the existing sheet metal liner, ensuring no damage to surrounding structures. Each section was carefully detached, and the old material was safely disposed of. Following this, a high-quality PVC liner was installed, providing a durable and corrosion-resistant solution. The new liner was precisely measured, cut, and fitted to ensure a perfect match with the existing space. All connections were sealed to prevent leaks, and the installation was completed to the highest standards, ensuring long-term functionality and reliability. The final result is a seamless, efficient system ready for use.
Matthias S.
Installed new pvc lining system. Minneapolis,MN
Troy I.
Our team conducted a thorough annual cleaning and inspection of the double chimneys. We meticulously removed accumulated soot, creosote, and debris, ensuring the chimneys were free from blockages. Using specialized tools and equipment, we inspected the chimney liners, dampers, and flue for any signs of wear, damage, or obstructions. A high-definition video inspection was performed to capture detailed visuals of the interior chimney structure, providing a comprehensive assessment. This proactive maintenance ensures safe and efficient chimney operation, preventing potential fire hazards and enhancing overall home safety.
Tyler S.
Tuck pointed 3 courses of brick - sealed the crown - installed a 8x13 screen and rain cover in ham lake Minnesota
Tyler W.
Poured new concrete crown for chimney. Eagan, MN
Joel V.
Poured new crown in Eagan mn
Matthias S.
Poured new crown. Eagan,MN
Troy I.
Our team conducted a comprehensive annual chimney cleaning and video inspection service. We began by thoroughly cleaning the chimney to remove any accumulated soot, creosote, and debris, ensuring optimal airflow and safety. Next, we performed a detailed video inspection using advanced camera technology to examine the chimney's interior. This inspection allowed us to identify any potential issues, such as cracks, blockages, or signs of wear, that could compromise the chimney's functionality. Our experts provided a detailed report of our findings, offering recommendations for any necessary repairs or maintenance. This proactive approach helps prevent future problems and ensures your chimney operates efficiently and safely.
Tyler S.
Chimney cleaning and inspection - booked for a new lining system - firebox repair and exterior repair in forest lake Minnesota
Troy I.
A thorough annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a detailed visual inspection of the chimney's exterior, checking for any visible damage or blockages. Next, specialized tools were used to meticulously remove accumulated creosote, soot, and debris from the chimney's interior. This included sweeping the flue and inspecting the chimney cap and damper for proper function. Following the cleaning, a high-definition video camera was inserted into the chimney to capture detailed footage of the flue's interior. This video inspection allowed for a comprehensive assessment of the chimney's condition, identifying any potential issues such as cracks, blockages, or signs of wear. The inspection also ensured that the chimney was free of obstructions, promoting efficient airflow and reducing the risk of fires. Finally, all findings were documented, and recommendations were provided to maintain the chimney's integrity
Tyler W.
Removed forms and sealed flue tile. Cambridge, MN
Matthias S.
Sealed chimney. Cambridge, MN
