Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great Experience!
Stuart - Minneapolis, MN 55405
Matthias and his co-workers at 2nd Generation Chimneys did a fantastic job with rebuilding our fireplace. Very polite and thorough in all respects. They added a liner and new chimney cap as well as rebuilt the entire firebox. They maintained a very clean job site. The were on-time and on-budget.
EXCELLENT SERVICE
Micah - Rush City, MN 55069
Tyler was efficient in cleaning our chimney and professional. He gave us an estimate for a new stove and wasn’t a pushy salesman 👍GREAT JOB!!
No complaints
David - Eden Prairie, MN 55346
Cleaned my chimney. Did a good job. Nice guy.
Great job cleaning the fireplace
Renae - Zimmerman, MN 55398
Efficient and informative service!
Great Service
Adrien - Princeton, MN 55371
Tyler called ahead of time to let me know when he would arrive. He was kind, respectful, and informative. He took the time to teach us how to use the new to us fireplace safely.
Excellent service!
Corrine - Andover, MN 55304
Great service! Friendly , Very thorough fast and clean See ya next year!
Timely, Professional, Quality, Mess-Free!
Katelyn - Bayport, MN 55003
This is a quality business. I called multiple different chimney cleaning services. 2nd generation chimney was actually my 4th call as I was just going down the google list. As I called so many different places, I was able to get a good feel for the companies. When the Admin for 2nd Chimney answered the phone, she was kind, polite, professional, and provided a great overview of the service. She was also very straight forward with the pricing… unlike other businesses I called. She was even able to get me in sooner than we originally booked the service for! The amount I paid was less than a few other competitors and 2nd chimney was offering the same services as the others. When the technician entered our home for the service, he was extremely kind and professional. He did a fantastic job and there was ZERO mess. I will definitely be using 2nd chimney services again!!
Great Service
Heather - Lindstrom, MN 55045
Troy was very professional and explained everything regarding my fireplace. He did a great job.
Dryer vent clean
Gary - East Bethel, MN 55011
Great job he went above and beyond.
Excellent Experience
Susan - Saint Paul, MN 55116
Fireplace/Chimneys
Jackie - Andover, MN 55304
Clean and thorough!
Reid - Lake Elmo, MN 55042
Great service by Tyler and the crew. Warranty was somewhat misrepresented by management/ownership.
Andrew - Saint Paul, MN 55105
Tyler and the guys who came over to install the new chimney lining did a great job. My only complaint is that I selected 2nd Generation Chimney in part because they touted their 10-12 year warranties on chimney lining and sealants. After the work was done however, I come to find out that this warranty is contingent on getting annual inspections from 2nd Generation (or similar company) at hundreds of dollars per inspection. So I have a little bit of feeling of "Bait and Switch". I don't use my fireplace that often. So creosote or other types of buildup shouldn't be that significant on an annual basis to warrant inspection. Maybe every two or three years ...but not every year. So that was a bit of a bummer.
Good
Gideon - Andover, MN 55304
very useful estimate process
Lawrence - Minneapolis, MN 55405
very knowledgeable, very helpful
Tyler W.
Installed new stainless steel liner
Tyler S.
Installed a new 9” lining system - replaced brick on hearth - adjusted damper - installed acc door - sealed crown - raised lining - sealed flashing - new screen
Troy I.
Chimney cleaning and smartscan inspection
Troy I.
Installed new refractory panels
Troy I.
Double chimney cleaning and smartscan inspections
Matthias S.
Gave estimate for repair work
Matthias S.
Annual chimney clean and smartscan inspection
Matthias S.
Washed and sealed chimney
Tyler W.
Installed new stainless steel liner
Troy I.
Installed a 8 inch top mounted damper
Tyler W.
Installed new 9 inch stainless steel liner
Thomas L.
Installed a 9” lining system
Matthias S.
Installed new ss lining system
Troy I.
Chimney cleaning and smartscan inspection
Tyler S.
Proposal for new wood stove
Troy I.
Smartscan inspection
Tyler S.
Annual cleaning and inspection
Troy I.
Dryer vent cleaning
Tyler S.
Annual cleaning and inspection
Troy I.
Chimney cleaning and smartscan inspection
Troy I.
Chimney cleaning and smartscan inspection
Tyler S.
Chimney cleaning and smartscan flue liner inspection
Matthias S.
Installed new 5” lining system
Troy I.
Installed a 5 inch liner
Thomas L.
Final chimney seal
