Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed. The process began with a thorough visual inspection of the chimney's exterior, checking for any visible damage or debris. Next, specialized tools were used to remove accumulated creosote, soot, and other obstructions from the chimney flue. This ensured unobstructed airflow and reduced the risk of chimney fires. Following the cleaning, a high-definition video camera was inserted into the chimney to inspect the interior. This inspection identified any potential issues such as cracks, blockages, or signs of wear. The video footage provided a detailed report, ensuring the chimney was safe and functioning efficiently. All work was completed with precision and care, prioritizing safety and effectiveness.
Matthias S.
Installed new 5-7” gas cap. Minnetonka, Minnesota
Troy I.
Our team conducted a thorough annual cleaning and inspection of the double chimneys, ensuring optimal performance and safety. We meticulously removed accumulated soot, creosote, and debris from both chimneys, employing specialized tools and techniques. A high-definition video inspection camera was used to thoroughly examine the chimney flues for any obstructions, damage, or wear. This detailed visual assessment allowed us to identify and address potential issues before they could lead to problems. Additionally, we inspected the chimney caps and dampers for proper functionality and made necessary adjustments. Our work guarantees a clean, efficient chimney system, contributing to safer and more effective heating during the upcoming season.
Matthias S.
Capped off unused flue. Minneapolis, MN
Matthias S.
Installed new 5” lining system. Minneapolis, MN
Cory W.
Duct Cleaning and Sanitizing. Andover, MN
Nate W.
Duct cleaning and sanitizing. Andover MN
Troy I.
Our team conducted a thorough annual cleaning and inspection of the double chimneys. We meticulously removed accumulated soot, creosote, and debris from both chimneys, ensuring they were free of obstructions. Using specialized tools and equipment, we inspected the chimney liners for any signs of damage, cracks, or wear. A high-definition video camera was employed to capture detailed visuals of the interior chimney structure, providing a comprehensive assessment. This proactive maintenance helps prevent potential fire hazards and ensures optimal performance and safety of the chimneys. Our work guarantees a clean, efficient, and safe chimney system for the upcoming heating season.
Matthias S.
Chimney inspection. Saint Paul, MN
Matthias S.
Annual chimney clean and smartscan inspection. Saint Paul, MN
Nate W.
Chimney rebuild, Center city MN
Tyler W.
Rebuilt 25 courses of brick and installed two 11 inch liners and tore down block chimney. Center City, MN
Tyler S.
25 more courses up- two new 11” lining systems in center city Minnesota
Matthias S.
Estimate for repair work. Elk River,MN
Matthias S.
Annual chimney clean and smartscan inspection. Nowthen,MN
Matthias S.
Gave estimate for repair. Ramsey, MN
Matthias S.
Chimney and dryer vent cleaning.(plus paper wasp nest removal) Andover, MN
Matthias S.
Cleaned and inspected 2 gas fireplaces. Ham Lake, MN
Tyler W.
Rebuilt about 40 courses of brick, Center City, MN
Joel V.
Chimney rebuild in center city mn
Nate W.
Chimney Rebuild. Center city MN
Matthias S.
Rebuilding chimney. Shafer, MN
Tyler S.
47 new courses of brick in center city Minnesota
Nate W.
Chimney estimate. Isanti MN
Matthias S.
Estimate for repair work. Isanti, MN
