Testimonials
Local Reviews
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the chimney service company. Customers consistently express high satisfaction with the service quality, highlighting technicians' professionalism, punctuality, and thoroughness. The reviews convey appreciation for clear communication, with many noting how well technicians explained procedures and provided options before proceeding with work. Efficiency and timeliness emerge as recurring themes, with customers valuing prompt service and quick completion of tasks. There is notable praise for the technicians' knowledge and expertise, creating a sense of trust and confidence among customers. Many reviews indicate long-term loyalty to the company, suggesting consistent quality of service over time. The overall tone is decidedly positive, with customers expressing gratitude for peace of mind regarding their chimney safety and maintenance. Cleanliness and tidiness during service calls are also frequently mentioned as appreciated aspects of the service experience.
Our Reviews by City
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Always timely, excellent work and left not a trace!
Beth - Mendota Heights, MN 55118
We live 2nd gen chimney. They rebuilt our chimney a few years ago - they did an excellent job - and have them do the annual inspection.
Excellent service!
Sean - Stillwater, MN 55082
Troy did a great job! Very professional and thorough. Thanks!
Good service
Ryan - Rogers, MN 55374
Troy arrived on time and completed my cleaning and inspection for me. Was both professional and kind.
Excellent service!
Bob H - Vadnais Heights, MN 55127
Troy comes out every year, on time and cleans our dryer vent exceptionally well!
Expert and professional!
Chris - Scandia, MN 55073
Great service !!!
Dennis - Woodbury, MN 55129
High winds took out our exhaust roof cap. A quick call and service truck was at our home same day. Installed and paid on the spot. Great Job!!!!
Great service
Michael - Hugo, MN 55038
Nate W.
Chimney rebuild day 1. St Michael MN
Joel V.
Chimney rebuild in st Michael mn
Tyler W.
Chimney tear down and layed 11 courses of brick. St. Michael, MN
Tyler S.
11 courses of 23 course roofline rebuild in st. Micheal Minnesota
Matthias S.
Rebuilding chimney. St. Michael, MN
Troy I.
Installed a 5 inch cap and top plate in Saint Paul Minnesota
Matthias S.
Gave estimate for repair work. Maple Grove, MN
Tyler W.
Estimate and gave proposal for brick work. Maple Grove, MN
Troy I.
Annual chimney cleaning and video inspection in Bloomington Minnesota
Troy I.
Annual chimney cleaning and video inspection in Saint Paul Minnesota
Matthias S.
Gave estimate for repair work. Golden Valley, MN
Tyler W.
Chimney and lining system inspection. Golden Valley, MN
Tyler W.
Installed new 5 cap. Plymouth, MN
Matthias S.
Installed new gas cap. Plymouth,MN
Troy I.
Chimney cleaning and video inspection in Saint Paul Minnesota
Matthias S.
Removed damaged lining system. Minneapolis, MN
Tyler W.
Removed old lining system. Minneapolis, MN
Nate W.
Warranty clean. Ham lake MN.
Matthias S.
Annual chimney clean and inspection.Ham Lake, MN
Nate W.
Install new cap and liner. In St.Paul MN
Matthias S.
Installed new 6” lining system. Saint Paul, MN
Nate W.
Chimney cleaning. Circle Pines MN
Matthias S.
Annual double chimney clean and inspection. Circle Pines, MN
Joel V.
Annual cleaning and inspection in ham lake mn
Troy I.
Annual chimney cleaning and video inspection in Ham Lake Minnesota
