Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Tyler W.
Laid 28 courses of bricks. Prior Lake, MN
Matthias S.
Rebuilding chimney.Prior Lake. MN
Cory W.
Check In Test
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed. The process began with a thorough visual inspection of the chimney's exterior, checking for any visible damage or debris. Next, specialized tools were used to carefully remove accumulated creosote and soot from the chimney's interior. This was followed by a meticulous cleaning of the firebox and flue to ensure optimal airflow and safety. A high-definition video camera was then inserted into the chimney to inspect for cracks, blockages, or other issues that might not be visible to the naked eye. This detailed inspection helped identify and address any potential hazards, ensuring the chimney is safe and efficient for the upcoming heating season. The job concluded with a detailed report summarizing the findings and recommendations for future maintenance.
Cory W.
Annual chimney cleaning. East Bethel, MN
Cory W.
Troy I.
A thorough annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a meticulous sweep of the chimney flue to remove accumulated creosote, soot, and debris. This was followed by a detailed video inspection using a high-definition camera to identify any signs of damage, blockages, or wear within the chimney structure. The inspection revealed no significant issues, but minor debris was cleared to maintain airflow. The chimney cap was also checked and cleaned to prevent animal entry and water ingress. Finally, all findings were documented, and recommendations were provided to ensure the chimney remains in excellent condition.
Cory W.
Annual chimney cleaning, flash sealing. Andover, MN
Tyler W.
Installed new cap on 7 inch liner. Minneapolis, MN
Matthias S.
Installed new 7” gas cap. Minneapolis, MN
Troy I.
A screen and rain cover were installed to enhance the functionality and protection of the area. The screen was meticulously measured, cut, and fitted to ensure a snug and secure installation. The frame was reinforced to withstand environmental factors, and the mesh material was chosen for optimal airflow while preventing insect entry. The rain cover was designed to provide comprehensive protection against precipitation. It was carefully positioned to direct water away from the structure, preventing any potential water damage. Both installations were completed with precision, ensuring durability and effectiveness. The final result is a well-protected area, ready to withstand various weather conditions.
Matthias S.
Dryer vent and double chimney clean. Lindstrom,MN
Tyler W.
Double chimney clean and inspection. And cleaned dryer vent. Lindstrom, MN
Cory W.
Annual chimney cleaning. Nowthen, MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed. The process began with a thorough visual inspection of the chimney's exterior, checking for any visible damage or debris. Next, specialized tools were used to remove accumulated creosote, soot, and other obstructions from the chimney flue. This ensured optimal airflow and reduced the risk of chimney fires. Following the cleaning, a high-definition video camera was inserted into the chimney to inspect the interior. This allowed for a detailed examination of the chimney's structure, identifying any cracks, blockages, or signs of wear. The inspection also verified that the chimney cap was securely in place, preventing debris and wildlife from entering. The entire process was completed with precision, ensuring the chimney's safety and efficiency for another year.
Matthias S.
Annual clean and inspection. Columbus,MN
Tyler W.
Chimney and firebox clean and inspection. Columbus, MN
Joel V.
Chimney teardown in prior lake mn
Nate W.
Chimney rebuild. Prior lake MN
Tyler W.
Fixed chimney flashing and brought glue tile to code. Ramsey, MN
Matthias S.
Sealed chimney. Ramsey. MN
Troy I.
Our team conducted a comprehensive annual chimney cleaning and video inspection service. We began by thoroughly cleaning the chimney to remove any accumulated creosote, soot, and debris, ensuring optimal airflow and safety. Next, we performed a detailed video inspection using advanced camera technology to examine the chimney's interior. This inspection allowed us to identify any signs of damage, blockages, or wear that could compromise the chimney's functionality. Our technicians meticulously documented their findings, providing a clear report to the homeowner. This service not only enhances the efficiency of the chimney but also helps prevent potential fire hazards, ensuring a safer home environment.
Troy I.
A 5 to 7-inch cap was meticulously installed, ensuring a seamless and durable finish. The process began with precise measurements and careful planning to guarantee a perfect fit. Each cap was cut to size, taking into account the specific dimensions required. The caps were then securely attached using high-quality materials and tools, ensuring stability and longevity. Attention to detail was paramount, with each cap aligned perfectly to maintain uniformity. The final product was inspected to ensure it met the highest standards of quality and craftsmanship. This installation not only enhanced the aesthetic appeal but also provided functional benefits, contributing to the overall integrity of the structure.
Matthias S.
Installed new 4” lining system. Saint Paul, MN
Tyler W.
Installed new 4 inch liner with cap and top plate. St. Paul, MN
