Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Great job
Maureen - Saint Paul, MN 55117
Technician on time, answered all questions
Great service!
Deb - Minneapolis, MN 55419
My questions were answered.
Great service. On time, efficient, courteous and clean.
Bill - Forest Lake, MN 55025
Excellent response and service. Very professional.
David - South Saint Paul, MN 55075
Service technician explained work to be done, time to do the job and cost.
Excellent Service!
Laurie - Shafer, MN 55074
Troy, working for 2nd GenerationChimneys, Inc., came for the annual inspection and cleanup of our wood burning stove and chimney. He worked efficiently, cleaned carefully around the stove inside, was friendly and thoughtful. We recommend him highly, as well as the 2nd Generation Chimneys, Inc. With the cleanup and inspection we received a report that tells us we're good to go for next year's wood stove season.
Great, again.
Reid - Lake Elmo, MN 55042
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Always timely, excellent work and left not a trace!
Beth - Mendota Heights, MN 55118
We live 2nd gen chimney. They rebuilt our chimney a few years ago - they did an excellent job - and have them do the annual inspection.
Excellent service!
Sean - Stillwater, MN 55082
Troy did a great job! Very professional and thorough. Thanks!
Good service
Ryan - Rogers, MN 55374
Troy arrived on time and completed my cleaning and inspection for me. Was both professional and kind.
Joel V.
Our team successfully addressed a squirrel infestation in the chimney system. We removed the squirrels .Following the removal, we inspected the chimney for any damage caused by the squirrels. After confirming the structural integrity, we installed a new top plate to prevent future intrusions. This new plate features a secure mesh that allows for proper airflow while blocking any potential entry points for wildlife. The installation was completed with precision to ensure the chimney operates efficiently and safely.
Troy I.
Our team successfully addressed an animal intrusion issue by safely removing the animals from the premises. We then installed a durable, custom-fitted screen to prevent future access. Additionally, we added a rain cover to ensure the area remains protected from the elements. This comprehensive solution not only secured the site but also enhanced its durability and functionality. The installation was carried out with precision, ensuring minimal disruption and maximum effectiveness. Our attention to detail and commitment to quality resulted in a secure and well-protected environment.
Troy I.
I meticulously installed a 5-inch metal cap, ensuring it was perfectly aligned and securely fastened to the top plate. The cap was chosen for its durability and aesthetic appeal, enhancing the overall look of the structure. I carefully measured and cut the top plate to fit the cap precisely, using high-quality tools to ensure a snug fit. Each component was inspected for any imperfections before final assembly. The installation process involved precise alignment and secure attachment, ensuring stability and longevity. Attention to detail was paramount, as I double-checked all connections and adjustments. The final product was a seamless integration, blending functionality with a polished appearance.
Joel V.
Successfully completed a project involving the installation of a top plate and cap. The top plate was meticulously measured, cut, and positioned to ensure a secure fit. The cap was then carefully installed, providing a robust and reliable finish. Precision was key throughout the process, ensuring the structural integrity and aesthetic appeal of the area. The materials used were of high quality, contributing to the durability and longevity of the installation. Attention to detail and adherence to safety protocols were paramount, resulting in a job well done.
Matthias S.
A comprehensive annual double chimney clean and smartscan inspection was performed. The process began with a thorough visual inspection of both chimneys, identifying any visible debris, blockages, or damage. Each chimney was meticulously cleaned, removing accumulated creosote, soot, and other residues to ensure optimal airflow and safety. A smartscan inspection followed, utilizing advanced technology to detect any hidden issues within the chimney structure. This included checking for cracks, blockages, and other potential hazards. The inspection ensured the chimneys were in excellent condition, promoting efficient operation and reducing the risk of fires. All work was completed with precision and care, adhering to industry standards and best practices.
Tyler W.
Our team conducted a comprehensive cleaning and inspection of two chimneys and their respective fireboxes. We meticulously removed accumulated creosote, soot, and debris from the chimney flues, ensuring unobstructed airflow and preventing potential fire hazards. We inspected the chimney structure for any signs of damage, wear, or blockages, and addressed minor repairs as needed. Additionally, we examined the fireboxes for structural integrity and functionality, ensuring they were safe and ready for use. Our thorough approach guarantees a clean, safe, and efficient chimney system, promoting both safety and optimal performance.
Troy I.
Annual chimney cleaning , video inspection, and dryer vent cleaning in Minneapolis Minnesota
Joel V.
Our team conducted a comprehensive annual chimney cleaning and video inspection, ensuring the chimney was free from obstructions and creosote buildup, which is crucial for safe and efficient fireplace operation. We used specialized tools to clean the chimney thoroughly, providing a detailed video inspection to identify any potential issues. Additionally, we performed a thorough dryer vent cleaning, removing lint and debris that can pose fire hazards and reduce dryer efficiency. Our meticulous approach guarantees a safer home environment and optimal appliance performance. We take pride in delivering high-quality services to maintain the safety and efficiency of your home systems.
Tyler W.
I conducted a thorough cleaning and inspection of two chimneys and their respective fireboxes. Using specialized tools, I meticulously removed accumulated creosote, soot, and debris from the chimney flues. I also inspected the chimney structure for any signs of damage, blockages, or wear that could compromise safety or efficiency. Additionally, I examined the fireboxes for any issues that might affect fireplace performance. Ensuring both chimneys and fireboxes were in optimal condition, I provided a detailed report of my findings and recommendations for future maintenance. This comprehensive service aimed to enhance safety and efficiency for the fireplaces.
Nate W.
Today, I meticulously cleaned a chimney, starting with a thorough inspection to identify any blockages or damage. Using specialized tools, I carefully removed accumulated creosote and debris, ensuring the chimney was free of obstructions. I inspected the flue lining for signs of wear and cleaned the damper to ensure it operated smoothly. Throughout the process, I maintained a high standard of safety, wearing protective gear and following industry best practices. The chimney was left clean, safe, and ready for use, reducing the risk of fires and improving overall ventilation efficiency.
Tyler S.
Our team meticulously cleaned and inspected an annual traditional, wood-burning, open hearth fireplace, ensuring it was free of soot and debris. We also cleaned and inspected a gas log set, checking for any malfunctions or wear. Additionally, we thoroughly cleaned and inspected a dryer vent, removing any lint buildup to ensure proper airflow. Our work guarantees a safer and more efficient fireplace and dryer system. We take pride in our attention to detail and commitment to quality.ramsey mn
Matthias S.
Completed a comprehensive annual double chimney clean and SmartScan inspection. The process began with a thorough visual inspection of both chimneys to identify any visible damage or blockages. Next, specialized tools were used to meticulously remove accumulated creosote, soot, and debris from the chimney flues. Following the cleaning, a SmartScan inspection was conducted to ensure the structural integrity of the chimneys and to detect any hidden issues. The inspection involved using advanced technology to scan the chimneys for blockages, cracks, or other potential hazards. Finally, both chimneys were inspected for proper draft and ventilation to ensure optimal performance. The job concluded with a detailed report of the findings and recommendations for any necessary repairs or maintenance.
Matthias S.
Chimney clean and smartscan inspection. Stanchfield,MN
Tyler W.
Chimney clean and inspection and gave quotes for work. Stanchfield, MN
Tyler S.
Our team conducted a comprehensive Insta 360 camera inspection on a class A lining system for a wood burning stove. Utilizing advanced 360-degree imaging technology, we meticulously examined every component of the system, ensuring no detail was overlooked. This thorough inspection revealed critical insights into the system's condition, identifying areas requiring attention. Based on our findings, we proposed a full system replacement to ensure optimal performance and safety. Our detailed assessment and expert recommendations aim to enhance the efficiency and reliability of the wood burning stove, providing peace of mind to the client.
Nate W.
Today, I conducted a comprehensive chimney inspection, starting with a thorough visual examination of the chimney cap, crown, and flue. I checked for any signs of damage, blockages, or wear that could compromise safety or efficiency. Next, I assessed the structural integrity of the chimney, ensuring there were no cracks or shifts that could pose a risk. I also evaluated the flashing and mortar for any deterioration. Additionally, I performed a smoke test to ensure proper draft and checked for any signs of creosote buildup. Finally, I provided a detailed estimate for any necessary repairs or maintenance, ensuring the chimney operates safely and efficiently.
Troy I.
Annual chimney cleaning and video inspection in Lakeville Minnesota
Cory W.
Crown repair estimate. Plymouth, MN
Matthias S.
Gave estimate for repair work. Plymouth, MN
Tyler W.
Chimney crown inspection. Plymouth, MN
Cory W.
Repair estimate. Richfield, MN
Matthias S.
Gave estimate for repair work. Richfield, MN
Tyler W.
Chimney inspection and gave quotes for work. Richfield, MN
Nate W.
Chimney rebuild. St Michael MN
Joel V.
Chimney rebuild in st Michael mn
