Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Good
Gideon - Andover, MN 55304
very useful estimate process
Lawrence - Minneapolis, MN 55405
very knowledgeable, very helpful
Excellent Service, as always.
Charly - Loretto, MN 55357
2nd Generation installed our chimney liner in 2019 and we have used them to clean and inspect our chimney since. The staff are always punctual, friendly and professional. They always share any issues or concerns they may see and make recommendations, if any. We trust and rely on 2nd Generation to give us the peace of mind while using our fireplace throughout the winter. Thanks everyone.
Excellent Service
Ken - Prior Lake, MN 55372
Tyler is a knowledgeable and friendly technician that always provides excellent service on the fireplace system. His team is clean and efficient in their service!
Above and beyond service!
Michael D. - Woodbury, MN 55125
We needed a new rain cap on a chimney; we contacted a few contractors and almost all didn’t reply and the ones making contact did not seem interested in a small job. I sent 2nd Generation Chimney an email on a holiday weekend and Lisa responded very quickly and we organized the repair the first day after the holiday! Troy, the technician was prompt and organized to complete the quality install very quickly. He also provided a very clear invoice with details.
Excellent Service !
Catherine Seck - Edina - Savage, MN 55378
Tyler did an amazing job and 2nd Generation Chimney is always thorough and professional with their chimney review services. Highly recommend.
Great Service
Al - Minneapolis, MN 55426
Great service!
Jim - Maple Grove, MN 55369
Awesome job from start
Greg - Saint Paul, MN 55108
Tyler clearly explained the estimate and process for completing the repairs. He was knowledgeable and answered my questions.
Mark - Stillwater, MN 55082
Excellent Service
Karl - Cambridge, MN 55008
Fast, Friendly, and Honest
Excellent Service!
Brad - Rogers, MN 55374
The two Techs did a great job cleaning and making sure all questions were answered. Thank you.
Great service
Leslie - Cambridge, MN 55008
Very professional and helpful
Great service
Jerry - Saint Paul, MN 55105
Excellent service and crew!!
Kris - Shorewood, MN 55331
Excellent customer service from David- the owner, to his superb group of guys Tyler and team!! They found and fixed our problem with our chimney from the 70’s and everything is new and no odors. Very clean work site, kind and dependable!! Would highly recommend 2nd Generation for any repairs or new projects!!