Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Personable, friendly and clean up well!
Cheryl - Hudson, WI 54016
Really like how they send out reminder emails every year. The office staff are always friendly.
Excellent Service
Vicky - Ramsey, MN 55303
This is a great company to work with. They did my original rebuilds and I feel very comfortable having them back annually for my cleanings and inspections. They are friendly, timely and knowledgeable. They are always willing to explain and teach me things as well! I like that I get the same crew, and they add that personal feel.
Great service
Steve - Lakeville, MN 55044
As always, the service was excellent. Troy is extremely knowledgeable regarding all aspects of his job.
Excellent job on our brick chimney and crown replacement!
Sue - Saint Michael, MN 55376
We are very happy with the outstanding job Tyler and his hard working team did on our brick chimney and crown replacement! On top of quality work, they took extra time and care to ensure we had the best possible match to the old brick on the front of our house. They were also very conscientious about cleaning up every day and took extra care when the project was completed to make sure no debris was left behind in the lawn or landscaping.
Always Reliable
Joe - White Bear Lake, MN 55110
Troy was informative, polite, and clear and completed the work in a timely but thorough way.
Troy I.
Our team meticulously cleaned the chimney to remove accumulated soot, creosote, and debris, ensuring optimal airflow and safety. Using specialized tools and equipment, we thoroughly scrubbed the chimney's interior, paying close attention to hard-to-reach areas. Following the cleaning, we conducted a comprehensive video inspection using a high-definition camera. This inspection allowed us to identify any potential issues, such as cracks, blockages, or signs of wear, providing valuable insights for future maintenance. Our detailed report included visual evidence and recommendations to ensure the chimney's continued efficiency and safety.
Nate W.
Taking off forms. Prior Lake MN
Tyler W.
Removed forms and sealed tiles. Prior Lake, MN
Tyler S.
Removed forms and applied final sealants in prior lake Minnesota
Tyler W.
Annual Chimney clean and inspection, Savage, MN
Tyler S.
Annual chimney cleaning and inspection in prior lake Minnesota
Nate W.
Chimney cleaning. Prior lake MN.
Joel V.
Cap install in wayzata mn
Matthias S.
Cap install. Wayzata. MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote and debris from the chimney flue. A specialized brush was used to ensure all surfaces were cleaned. Next, a high-definition video camera was inserted into the chimney to inspect for cracks, blockages, and other potential issues. This inspection provided detailed insights into the chimney's condition, ensuring safety and efficiency. The inspection also included checking the chimney cap and damper for proper function. Finally, the cleaned chimney was inspected to confirm that it was free of obstructions and safe for use. This meticulous process helps maintain the chimney's performance and prolongs its lifespan.
Joel V.
Completed a comprehensive installation project involving a new liner, top plate, and cap. The liner was meticulously installed to ensure a watertight seal, enhancing the structural integrity of the area. The top plate was carefully positioned and secured, providing a solid foundation for the cap. The cap was then expertly fitted, ensuring a seamless and durable finish. Each component was installed with precision, resulting in a high-quality, long-lasting solution. The project was executed with attention to detail, ensuring all work met the highest standards.
Matthias S.
Installed new 6” lining system. Saint Paul, MN
Nate W.
Replace mortar,crown coat,flash seal. Minneapolis MN
Tyler W.
Tuck pointed chimney and sealed crown and flashing. Minneapolis, MN
Tyler S.
Tuck pointing - and exterior sealants with a new screen and rain cover in Minneapolis Minnesota
Troy I.
I conducted a thorough annual cleaning and inspection of both chimneys. This involved removing accumulated creosote and debris from the chimney flues to ensure safe and efficient operation. I used specialized tools and equipment to access and clean hard-to-reach areas. A high-definition video inspection was performed to identify any obstructions, damage, or wear that could compromise safety or performance. The inspection revealed no significant issues, but I provided recommendations for minor maintenance to prolong the chimneys' lifespan. The cleaning process was completed with precision, ensuring that all areas were free from residue and safe for use. This proactive maintenance helps prevent potential fire hazards and ensures optimal performance of the chimneys.
Joel V.
Remove forms in Eagan mn
Matthias S.
Sealed crown. Eagan MN
Matthias S.
Installed new gas cap. Eagan, MN
Joel V.
New cap in Eagan mn
Tyler W.
Poured new crown and installed new flashing, tore down scaffolding and did final cleanup. Prior Lake, MN
Joel V.
Full rebuild in prior lake mn
Tyler S.
Full rebuild in prior lake Minnesota
Nate W.
Fix chimney leak. Brooklynn center MN
Matthias S.
Sealed chimney. Brooklyn Center,MN
