Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Prompt, polite, excelent service
Don - Forest Lake, MN 55025
Replace chimney cap to help keep critters out.
Excellent service!
Sheri - Minneapolis, MN 55409
They did excellent work at a reasonable price. Tyler explained the issue in detail and resolved it in the same visit.
Excellent service, attention to detail and professional craftsmanship!
Scott - Eden Prairie, MN 55347
Tyler and team were great to work with - professional but friendly. Work was done well and ahead of schedule. Even the neighbors have already commented on how good everything looks.
Great and knowledgeable service!
Doreen - Zimmerman, MN 55398
Mathias came out after notifying me he would arrive in 30 minutes. Right on time, knowledgeable, and courteous. Reviewed what they would be doing, had we watch the camera viewing the inside of the chimney and explained what we were viewing entirely. Provided feedback and answered all my questions. Cleaned it as well. I will be referring 2nd Gen to family and friends. Mathias did a great job and I am impressed with his work ethic.
Excellent Service!
Richard halverson - Zimmerman, MN 55398
troy is a professional, very neat and courteous! he showed up on time and informed me what he was doing and left my house as clean as it was when hw started. I highly reccomend 2nd chimney for chimney maintenance. they keep in touch on maintenance for safe fireplace opERation. at a fair price.
Excellent Service!!!
Tina - Ramsey, MN 55303
2nd Gen is GREAT to work with. The communication is top notch and the work is even better. I will use them for as long as I have a chimney in my home. I look forward to trying their duct cleaning once we complete the demo in our new kitchen.
Service
Susan - Minneapolis, MN 55438
Excellent Service!
Nicholas - New Brighton, MN 55112
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Tyler W.
Rebuilt 20 courses of bricks. Minneapolis, MN
Matthias S.
Rebuilt chimney. Minneapolis, MN
Nate W.
Help with rebuild. Minneapolis MN.
Joel V.
Rebuild in Minneapolis mn
Tyler S.
Roofline rebuild and new lining systems in Minneapolis Minnesota
Tyler S.
Installed a new lining system in north St. Paul Minnesota
Nate W.
New liner install. St.Paul MN
Nate W.
Chimney cleaning and inspection. Apple valley MN.
Tyler S.
Chimney cleaning and inspection- proposal for repairs in apple valley Minnesota
Nate W.
New liner system. Minneapolis MN
Tyler S.
Installed a new lining system in Minneapolis Minnesota
Nate W.
Crown estimate. Eagan MN.
Tyler S.
Proposal for a new crown in Eagan Minnesota
Tyler S.
Termination code correction in Eagan Minnesota
Nate W.
Termination code correction. Egan MN
Troy I.
Chimney cleaning and video inspection in Saint Francis Minnesota
Joel V.
Teardown and relining in Minneapolis mn
Tyler W.
Tore down chimney to below roofline and installed new 10 inch liner. Minneapolis, MN
Matthias S.
Rebuilding chimney. Minneapolis, MN
Matthias S.
Rebuilding chimney
Troy I.
Chimney cleaning and video inspection in Forest Lake Minnesota
Troy I.
Installed a 5 inch cap and top plate in Saint Paul Minnesota
Troy I.
Installed a 5 inch cap and top plate in Minneapolis Minnesota
Nate W.
Duct cleaning and sanitation. Minneapolis MN.
Cory W.
Duct Cleaning and Sanitizing. Minneapolis MN
