Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great job cleaning the fireplace
Renae - Zimmerman, MN 55398
Efficient and informative service!
Great Service
Adrien - Princeton, MN 55371
Tyler called ahead of time to let me know when he would arrive. He was kind, respectful, and informative. He took the time to teach us how to use the new to us fireplace safely.
Excellent service!
Corrine - Andover, MN 55304
Great service! Friendly , Very thorough fast and clean See ya next year!
Timely, Professional, Quality, Mess-Free!
Katelyn - Bayport, MN 55003
This is a quality business. I called multiple different chimney cleaning services. 2nd generation chimney was actually my 4th call as I was just going down the google list. As I called so many different places, I was able to get a good feel for the companies. When the Admin for 2nd Chimney answered the phone, she was kind, polite, professional, and provided a great overview of the service. She was also very straight forward with the pricing… unlike other businesses I called. She was even able to get me in sooner than we originally booked the service for! The amount I paid was less than a few other competitors and 2nd chimney was offering the same services as the others. When the technician entered our home for the service, he was extremely kind and professional. He did a fantastic job and there was ZERO mess. I will definitely be using 2nd chimney services again!!
Great Service
Heather - Lindstrom, MN 55045
Troy was very professional and explained everything regarding my fireplace. He did a great job.
Dryer vent clean
Gary - East Bethel, MN 55011
Great job he went above and beyond.
Excellent Experience
Susan - Saint Paul, MN 55116
Fireplace/Chimneys
Jackie - Andover, MN 55304
Clean and thorough!
Reid - Lake Elmo, MN 55042
Great service by Tyler and the crew. Warranty was somewhat misrepresented by management/ownership.
Andrew - Saint Paul, MN 55105
Tyler and the guys who came over to install the new chimney lining did a great job. My only complaint is that I selected 2nd Generation Chimney in part because they touted their 10-12 year warranties on chimney lining and sealants. After the work was done however, I come to find out that this warranty is contingent on getting annual inspections from 2nd Generation (or similar company) at hundreds of dollars per inspection. So I have a little bit of feeling of "Bait and Switch". I don't use my fireplace that often. So creosote or other types of buildup shouldn't be that significant on an annual basis to warrant inspection. Maybe every two or three years ...but not every year. So that was a bit of a bummer.
Good
Gideon - Andover, MN 55304
very useful estimate process
Lawrence - Minneapolis, MN 55405
very knowledgeable, very helpful
Excellent Service, as always.
Charly - Loretto, MN 55357
2nd Generation installed our chimney liner in 2019 and we have used them to clean and inspect our chimney since. The staff are always punctual, friendly and professional. They always share any issues or concerns they may see and make recommendations, if any. We trust and rely on 2nd Generation to give us the peace of mind while using our fireplace throughout the winter. Thanks everyone.
Excellent Service
Ken - Prior Lake, MN 55372
Tyler is a knowledgeable and friendly technician that always provides excellent service on the fireplace system. His team is clean and efficient in their service!
Above and beyond service!
Michael D. - Woodbury, MN 55125
We needed a new rain cap on a chimney; we contacted a few contractors and almost all didn’t reply and the ones making contact did not seem interested in a small job. I sent 2nd Generation Chimney an email on a holiday weekend and Lisa responded very quickly and we organized the repair the first day after the holiday! Troy, the technician was prompt and organized to complete the quality install very quickly. He also provided a very clear invoice with details.
Thomas L.
Preparing for a new chimney liner
Tyler W.
Tear down and broke out flue tiles
Tyler S.
Prep work for 38 courses - a crown - flashing - new firebox - and a 9” lining system
Matthias S.
Gave estimate for repair work
Troy I.
Giving a proposal to repair the chimney
Troy I.
Triple chimney cleaning and smartscan inspections
Matthias S.
Triple gas fireplace cleaning
Matthias S.
Gave estimate for repair work
Troy I.
Giving a proposal to repair the chimney
Troy I.
Smartscan inspection
Matthias S.
Sealed hole in. Base of chimney
Troy I.
Installed a 6 inch cap and top plate
Matthias S.
Installed new 6” lining system
Tyler W.
Tore down 2 chimneys, rebuilt 14 courses of brick, installed new 12 inch liner and poured new crown
Thomas L.
Installed a 12” liner and a crown
Tyler S.
Roofline rebuild - new 12” lining system - removed other chase to roof and reroofed
Matthias S.
Cleaned and inspected 6 fireplaces
Troy I.
Installed a 6 inch cap and top plate
Matthias S.
Installed new 6” lining system
Matthias S.
Chimney clean and smartscan inspection
Troy I.
Chimney cleaning and smartscan inspection
Thomas L.
Installed a 7” lining system
Matthias S.
Installed new 7” lining system
Troy I.
Installed a 10 inch liner
Matthias S.
Installed 10” ss lining system
