Rated 4.9 out of 5 stars based on 1186 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
At a glance
2nd Generation Chimneys, Inc. has completed 25 jobs on November 11, 2026.
The 15 customer reviews shown here average 4.9 out of 5.
Recent work covers Saint Paul, MN, Andover, MN, Forest Lake, MN, Hugo, MN and Minneapolis, MN.
Troy's service is to be complimented. Prompt arrival, friendly, efficient, and seemingly thorough service. I like being able to pay at time of service as well.
Kendra
- Stillwater, MN 55082
Friendly customer service.
Troy is always nice to talk to. He does a great job!
Carol
- Hugo, MN 55038
Professional
Knowledgeable, friendly, professional service. Answered questions and good communication. Very safety conscious.
Stephen
- Stacy, MN 55079
Very good service
Troy took his time, answered all of our questions, left the area and our stove clean and ready for the winter.
Jean
- Shafer, MN 55074
Great service as always
The technician was very friendly, professional and did an exceptional job. He even straightened the stove pipe on the roof that was misaligned be roofers. I've used this company for the last 4 or 5 years and will continue too do so.
Deforis
- North Branch, MN 55056
Great Service
Troy performed excellent service!
Jo
- Wyoming, MN 55092
Excellent service
Felt I could trust this company since I was just had a bad experience with another company. They explained well how they could fix my problem and guaranteed their work.
Sue
- Roseville, MN 55113
Excellent service ! Toni
- Minnetonka, MN 55343
Great service
Troy was awesome. Excellent service. Considerate of other things going on in the house. Very thorough and helpful
Bill
- North Branch, MN 55056
Excellent swevice
Easy to schedule, fast response and excellent work on site.
Rebecca
- Linwood Township, MN 55011
Excellent Service
As a repeat customer I appreciate the timely service and excellent job done. Glad to have confirmation our fireplace is ready for the cold weather ahead.
Cynthia
- Cambridge, MN 55008
So Glad I Called 2nd Generation!!
In the past I have had my fireplaces cleaned by other companies, there was never any mention of recommendations for safety or worn out areas. I then called 2nd generation chimneys for cleaning of both fireplaces, dryer vent AND inspection for safety. Recommendations were made so I went forward to have all of the repairs. So glad I did! Seeing the old panels, top chimney tin plate and top vents compared to the new ones I knew everything would now be much safer and efficient. Tyler and his team were professional, answered all of my questions and preformed work that I trust will last. 5 stars for sure!!
Joni
- Forest Lake, MN 55025
Excellent
Very positive experience. Very friendly, easy going, explained everything thoroughly, asked if I had further questions/concerns. Great job! Thank you!
Douglas
- Lakeville, MN 55044
Excellent Service Richard D. Woods
- Minneapolis, MN 55443
Great job, as usual.
Troy did a great job cleaning our chimney and getting us ready for another heating season.
Scott
- Isanti, MN 55040
Job Locations
Matthias S.
Installed new 4” lining system. Stillwater,MN
Stillwater, MN 55082
Troy I.
Installed a new chimney lining liner in Stillwater Minnesota
Stillwater, MN 55082
Joel V.
Removed forms in cottage grove mn
Cottage Grove, MN 55016
Tyler S.
Roofline rebuild- new lining system in cottage grove Minnesota
Cottage Grove, MN 55016
Joel V.
Estimate for new lining system in St. Paul mn
Saint Paul, MN 55105
Tyler S.
Proposal for a new lining system and a roofline rebuild in St. Paul Minnesota
Saint Paul, MN 55105
Troy I.
Installed a 3 - 5 inch cap in Hugo Minnesota
Hugo, MN 55038
Matthias S.
Installed new 4” cap. Hugo, MN
Hugo, MN 55038
Matthias S.
Chimney inspection. Lino Lakes, MN
Circle Pines, MN 55014
Tyler S.
Booked for a new lining system and spring roofline rebuild in St. Paul Minnesota
Saint Paul, MN 55106
Joel V.
Estimate for new lining system and roofline rebuild in St. Paul mn
Saint Paul, MN 55106
Troy I.
Video inspection and giving a proposal to repair the chimney in Lino Lakes Minnesota
Circle Pines, MN 55014
Matthias S.
Chimney inspection. Forest Lake, MN
Forest Lake, MN 55025
Troy I.
Chimney cleaning and video inspection in Forest Lake Minnesota
Forest Lake, MN 55025
Tyler S.
Proposal for a roofline rebuild and firebox rebuild in Richfield Minnesota
Minneapolis, MN 55423
Joel V.
Estimate for firebox rebuild and roofline rebuild in Richfield mn
Minneapolis, MN 55423
Matthias S.
Estimate for repair work. Lindstrom, MN.
Lindstrom, MN 55045
Troy I.
Giving a proposal to repair the chimney in Lindstrom Minnesota
Lindstrom, MN 55045
Nate W.
Duct cleaning and dryer vent cleaning. Andover MN
Andover, MN 55304
Nate W.
Duct cleaning and dryer vent. Andover MN
Andover, MN 55304
Cory W.
Duct and Dryer Vent Cleaning. Andover, MN
Andover, MN 55304
Tyler S.
Chimney cleaning and inspection in Burnsville Minnesota - proposals for repairs
Burnsville, MN 55306
Joel V.
Chimney clean and inspection, dryer vent cleaning in Burnsville mn