Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent Service!!!
Tina - Ramsey, MN 55303
2nd Gen is GREAT to work with. The communication is top notch and the work is even better. I will use them for as long as I have a chimney in my home. I look forward to trying their duct cleaning once we complete the demo in our new kitchen.
Service
Susan - Minneapolis, MN 55438
Excellent Service!
Nicholas - New Brighton, MN 55112
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Tyler W.
Tore down and rebuilt 5 courses of brick and poured new crown. Eden prairie, MN
Joel V.
5 courses, poured crown, vine removal in Eden prairie mn
Tyler S.
5 courses- a crown - new tile - vine removal in Eden prairie Minnesota
Nate W.
Chimney rebuild. Eden Prairie
Nate W.
PVC Liner. Minneapolis MN
Nate W.
Chimney clean. Deephaven MN
Matthias S.
Chimney clean and smartscan inspection. Deephaven,MN
Troy I.
A 5-inch chimney cap was installed, ensuring optimal performance and protection for the chimney system. The process began with a thorough inspection of the existing chimney structure to confirm its integrity and suitability for the new cap. The old cap was carefully removed, taking care not to damage the surrounding masonry. A 5-inch cap was then selected, matching the diameter of the chimney flue. Precision measurements were taken to ensure a perfect fit. The new cap was securely attached using high-quality materials and fasteners, ensuring it was firmly in place and aligned correctly. The installation was completed with a final inspection to verify that the cap was functioning as intended, providing a barrier against debris, weather elements, and potential pests. This meticulous process enhances the chimney's efficiency and longevity.
Troy I.
A thorough annual chimney cleaning and video inspection was completed to ensure optimal performance and safety. The process began with a detailed visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A specialized brush and vacuum system were used to meticulously clean the entire length of the chimney. A high-definition camera was then inserted into the chimney to capture video footage of the interior, identifying any potential blockages, damage, or areas requiring attention. This inspection helped detect and prevent possible fire hazards and ensured the chimney was free from obstructions. The work concluded with a comprehensive report detailing the findings and recommendations for future maintenance.
Nate W.
Crown coat. Ramsey MN
Matthias S.
Sealed crown. Ramsey, MN
Troy I.
A 6-inch cap was meticulously installed, ensuring a secure fit and alignment with the existing structure. The top plate was then carefully positioned and fastened, providing a solid foundation for the cap. Each component was inspected for stability and accuracy, ensuring a seamless integration. The work was completed with precision, enhancing the overall integrity of the structure. Attention to detail was paramount, guaranteeing a professional finish that meets the highest standards.
Matthias S.
Gas inelsert inspection. Minneapolis, MN
Cory W.
Duct and dryer vent cleaning. Braham,MN
Nate W.
Duct and dryer vent cleaning. Braham MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote and debris from the chimney lining. A high-quality brush was used to clean the interior surfaces, ensuring no residue was left behind. A specialized video camera was then inserted into the chimney to capture detailed footage of the entire flue. This inspection identified any potential issues, such as cracks, blockages, or signs of wear, allowing for timely corrective actions. The inspection also verified the proper functioning of the chimney cap and damper. This meticulous service helps prevent fires and ensures efficient chimney operation throughout the year.
Matthias S.
Installed new cap and top plate. Minneapolis, MN
Tyler W.
Chimney clean and inspection and gave proposal for work. Minneapolis, MN
Nate W.
Chimney cleaning. Minneapolis MN
Matthias S.
Chimney clean and inspection. Minneapolis,MN
Tyler W.
Gave proposal for new crown. Minneapolis, MN
Nate W.
Estimate. Minneapolis MN
Matthias S.
Gave estimate for repair work. Minneapolis, MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A specialized brush and vacuum were used to clean the interior surfaces, ensuring no residue was left behind. A high-definition video camera was then inserted into the chimney to inspect for cracks, blockages, or any signs of damage. This detailed inspection provided valuable insights into the chimney's condition, allowing for timely maintenance and preventing potential hazards. The job concluded with a detailed report, outlining the findings and recommendations for future care.
Nate W.
Fire place install. Apple valley MN
