Rated 4.9 out of 5 stars based on 1173 customer reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Excellent Service Richard D. Woods
- Minneapolis, MN 55443
Great job, as usual.
Troy did a great job cleaning our chimney and getting us ready for another heating season.
Scott
- Isanti, MN 55040
Prompt, polite, excelent service
Replace chimney cap to help keep critters out.
Don
- Forest Lake, MN 55025
Excellent service!
They did excellent work at a reasonable price. Tyler explained the issue in detail and resolved it in the same visit.
Sheri
- Minneapolis, MN 55409
Excellent service, attention to detail and professional craftsmanship!
Tyler and team were great to work with - professional but friendly. Work was done well and ahead of schedule. Even the neighbors have already commented on how good everything looks.
Scott
- Eden Prairie, MN 55347
Great and knowledgeable service!
Mathias came out after notifying me he would arrive in 30 minutes. Right on time, knowledgeable, and courteous. Reviewed what they would be doing, had we watch the camera viewing the inside of the chimney and explained what we were viewing entirely. Provided feedback and answered all my questions. Cleaned it as well. I will be referring 2nd Gen to family and friends. Mathias did a great job and I am impressed with his work ethic.
Doreen
- Zimmerman, MN 55398
Excellent Service!
troy is a professional, very neat and courteous! he showed up on time and informed me what he was doing and left my house as clean as it was when hw started. I highly reccomend 2nd chimney for chimney maintenance. they keep in touch on maintenance for safe fireplace opERation. at a fair price.
Richard halverson
- Zimmerman, MN 55398
Excellent Service!!!
2nd Gen is GREAT to work with. The communication is top notch and the work is even better. I will use them for as long as I have a chimney in my home. I look forward to trying their duct cleaning once we complete the demo in our new kitchen.
Tina
- Ramsey, MN 55303
ServiceSusan
- Minneapolis, MN 55438
Excellent Service!Nicholas
- New Brighton, MN 55112
Very responsive! Great company and team!Chris
- Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Wes
- Minneapolis, MN 55419
Excellent service
Excellent service rep
John
- Anoka, MN 55303
Great service as usual.Dawn
- Lindstrom, MN 55045
Professional service and conduct with customer.
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Tom
- Eagan, MN 55122
Job Locations
Cory W.
Commercial Duct Cleaning.
St Paul, MN
Saint Paul, MN 55114
Joel V.
Duct cleaning and BreatheCLEAN UV lights installations in Minneapolis mn
Saint Paul, MN 55114
Nate W.
Duct cleaning. Minneapolis MN
Saint Paul, MN 55114
Nate W.
Teardown estimate. St Paul MN
Saint Paul, MN 55106
Matthias S.
Gave estimate for repair work. Saint Paul, MN
Saint Paul, MN 55106
Tyler S.
Double chimney cleaning and inspection- proposals for repairs in Burnsville Minnesota
Burnsville, MN 55337
Tyler W.
Double chimney clean and inspection. Burnsville, MN
Burnsville, MN 55337
Joel V.
Double Clean and inspection in Burnsville mn
Burnsville, MN 55337
Matthias S.
Installed new cap and top plate. Saint Paul, MN
Saint Paul, MN 55106
Nate W.
New cap install. St. Paul MN
Saint Paul, MN 55106
Nate W.
Liner extension and install new cap. St Anthony MN.
Minneapolis, MN 55418
Matthias S.
Installed 5” cap and top plate. Minneapolis, MN
Minneapolis, MN 55418
Troy I.
Chimney cleaning and video inspection in Cambridge Minnesota
Cambridge, MN 55008
Joel V.
Install cap and top plate in Minneapolis mn
Minneapolis, MN 55407
Tyler W.
Installed new cap and top plate. Minneapolis, MN
Minneapolis, MN 55407
Tyler S.
Installing a new cap in Minneapolis Minnesota
Minneapolis, MN 55407
Matthias S.
Gave estimate for repair work. Oak Grove, MN
Oak Grove, MN 55011
Nate W.
Chimney inspection. Oak Grove MN.
Oak Grove, MN 55011
Tyler W.
Installed new cap and top plate. Minneapolis, MN
Minneapolis, MN 55419
Joel V.
Install cap and top plate in Minneapolis mn
Minneapolis, MN 55419
Tyler S.
Installing a new cap in Minneapolis Minnesota
Minneapolis, MN 55419
Matthias S.
Chimney clean and inspection. Andover,MN
Andover, MN 55304
Nate W.
Chimney clean and inspection. Andover MN
Andover, MN 55304
Tyler W.
Installed new chase top cover, storm collar and cap. Savage, MN