Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Excellent Service!!!
Tina - Ramsey, MN 55303
2nd Gen is GREAT to work with. The communication is top notch and the work is even better. I will use them for as long as I have a chimney in my home. I look forward to trying their duct cleaning once we complete the demo in our new kitchen.
Service
Susan - Minneapolis, MN 55438
Excellent Service!
Nicholas - New Brighton, MN 55112
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Excellent service
Barb - North Branch, MN 55056
Perfect, technician was the best.
Excellent service!
Steve - Minneapolis, MN 55442
Always prompt, considerate, clean and efficient!
Troy I.
A 6-inch cap was meticulously installed, ensuring a secure fit and alignment with the existing structure. The top plate was then carefully positioned and fastened, providing a solid foundation for the cap. Each component was inspected for stability and accuracy, ensuring a seamless integration. The work was completed with precision, enhancing the overall integrity of the structure. Attention to detail was paramount, guaranteeing a professional finish that meets the highest standards.
Matthias S.
Gas inelsert inspection. Minneapolis, MN
Cory W.
Duct and dryer vent cleaning. Braham,MN
Nate W.
Duct and dryer vent cleaning. Braham MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote and debris from the chimney lining. A high-quality brush was used to clean the interior surfaces, ensuring no residue was left behind. A specialized video camera was then inserted into the chimney to capture detailed footage of the entire flue. This inspection identified any potential issues, such as cracks, blockages, or signs of wear, allowing for timely corrective actions. The inspection also verified the proper functioning of the chimney cap and damper. This meticulous service helps prevent fires and ensures efficient chimney operation throughout the year.
Matthias S.
Installed new cap and top plate. Minneapolis, MN
Tyler W.
Chimney clean and inspection and gave proposal for work. Minneapolis, MN
Nate W.
Chimney cleaning. Minneapolis MN
Matthias S.
Chimney clean and inspection. Minneapolis,MN
Tyler W.
Gave proposal for new crown. Minneapolis, MN
Nate W.
Estimate. Minneapolis MN
Matthias S.
Gave estimate for repair work. Minneapolis, MN
Troy I.
A comprehensive annual chimney cleaning and video inspection was performed to ensure optimal performance and safety. The process began with a thorough visual inspection of the chimney's exterior, followed by the removal of any accumulated creosote, soot, and debris from the chimney flue. A specialized brush and vacuum were used to clean the interior surfaces, ensuring no residue was left behind. A high-definition video camera was then inserted into the chimney to inspect for cracks, blockages, or any signs of damage. This detailed inspection provided valuable insights into the chimney's condition, allowing for timely maintenance and preventing potential hazards. The job concluded with a detailed report, outlining the findings and recommendations for future care.
Nate W.
Fire place install. Apple valley MN
Tyler W.
Installed new wood burning insert with 6 inch liner with cap and top plate. Then sealed crown and cleaned dryer vent. Apple Valley, MN
Matthias S.
Installed new wood burning insert. Apple Valley, MN
Tyler S.
Annual chimney cleaning and inspection in Ramsey Minnesota
Troy I.
A comprehensive chimney cleaning and video inspection service was performed. The process began with a thorough visual inspection of the chimney’s exterior, followed by the removal of any visible debris and buildup. Using specialized tools, the interior of the chimney was meticulously cleaned to ensure optimal airflow and safety. A high-definition camera was then inserted into the chimney to capture detailed video footage of the flue’s interior. This video inspection allowed for the identification of any potential issues such as cracks, blockages, or signs of wear. The entire process was conducted with precision to ensure the chimney operates efficiently and safely. Post-cleaning, a detailed report was provided, summarizing the findings and recommendations for future maintenance.
Joel V.
Annual chimney clean and dryer vent cleaning in elk river mn
Tyler S.
Annual chimney cleaning and dryer vent cleaning and inspection in elk river Minnesota
Joel V.
Annual chimney clean in elk river mn
Tyler S.
Annual chimney cleaning and inspection in elk river Minnesota
Troy I.
A thorough annual chimney cleaning and video inspection was conducted to ensure optimal performance and safety. The process began with a meticulous sweep of the chimney flue to remove accumulated creosote, soot, and debris. This was followed by a detailed visual inspection of the chimney structure, including the flue lining, damper, and cap, to identify any signs of wear, damage, or blockages. A high-definition video camera was then inserted into the chimney to capture clear images of the interior, providing a comprehensive assessment of the chimney's condition. Any detected issues were documented and addressed to maintain the chimney's efficiency and safety. The job concluded with a detailed report summarizing the findings and recommendations for future maintenance.
Joel V.
Annual Double chimney clean in elk river mn
Tyler S.
Annual double chimney cleaning and inspection in elk river minnesota
