Testimonials
Local Reviews
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the chimney service company. Customers consistently express high satisfaction with the service quality, highlighting technicians' professionalism, punctuality, and thoroughness. The reviews convey appreciation for clear communication, with many noting how well technicians explained procedures and provided options before proceeding with work. Efficiency and timeliness emerge as recurring themes, with customers valuing prompt service and quick completion of tasks. There is notable praise for the technicians' knowledge and expertise, creating a sense of trust and confidence among customers. Many reviews indicate long-term loyalty to the company, suggesting consistent quality of service over time. The overall tone is decidedly positive, with customers expressing gratitude for peace of mind regarding their chimney safety and maintenance. Cleanliness and tidiness during service calls are also frequently mentioned as appreciated aspects of the service experience.
Our Reviews by City
Quick and friendly
Anthony - North Oaks, MN 55127
As always, fast and friendly! Thanks again for the routine cleaning.
Great service as usual!
Greg - Inver Grove Heights, MN 55076
Long time 2nd Generation customer! Good fireplace work and great service!
Excellent Service
Neighbor - Lindstrom, MN 55045
Troy arrived on time and was thoughtful and thorough. He removed his shoes in the house and made sure to cover the floor to avoid any dirt or damage. His cleaning was thorough and his inspection report was sent within about 30 minutes. Very great experience!
Always timely, excellent work and left not a trace!
Beth - Mendota Heights, MN 55118
We live 2nd gen chimney. They rebuilt our chimney a few years ago - they did an excellent job - and have them do the annual inspection.
Excellent service!
Sean - Stillwater, MN 55082
Troy did a great job! Very professional and thorough. Thanks!
Good service
Ryan - Rogers, MN 55374
Troy arrived on time and completed my cleaning and inspection for me. Was both professional and kind.
Excellent service!
Bob H - Vadnais Heights, MN 55127
Troy comes out every year, on time and cleans our dryer vent exceptionally well!
Expert and professional!
Chris - Scandia, MN 55073
Great service !!!
Dennis - Woodbury, MN 55129
High winds took out our exhaust roof cap. A quick call and service truck was at our home same day. Installed and paid on the spot. Great Job!!!!
Great service
Michael - Hugo, MN 55038
Excellent Service and very reasonable pricing!
Tricia - Cottage Grove, MN 55016
Nate was very professional and personable. I immediately felt comfortable having him in my home and felt confident that he knew what he was doing. I appreciate the before and after pictures showing the excellent job he did on the duct cleaning. I definitely will be a returning customer.
Wouldn’t hesitate to recommend
Sue - Zimmerman, MN 55398
Tyler & his crew did a great job on the chimney repair & liner install. They were a group of nice guys who were easy to deal with & knew exactly what they were doing & did not leave a crumb from the demo behind. In addition, Sami was quick to help us register the product warranty on line when we were unable to do so ourselves. We couldn’t be happier with the customer service as well as the end product.
Service on April 16
Terry - Scandia, MN 55073
Troy was on time, and friendly as he always is. He got right to work. He took off his shoes when he came inside, and was very careful and clean while he worked. He asked a couple of times how everything was working. He also took the time to give me some advice about the firebrick in our stove.
Great Service as Always.
Lucas - Minneapolis, MN 55436
A clean sweep
Robert - Minneapolis, MN 55418
Troy is great. He's been out to clean and inspect our chimney for several years in a row now and is always prompt, tidy, and does excellent work.
Tyler W.
Chimney inspection and gave quotes for work. Mound, MN
Matthias S.
Gave estimate for repair work. Mound, MN
Troy I.
Annual chimney cleaning and video inspection in Falcon Heights Minnesota
Tyler W.
Chimney and firebox clean. Chanhassen, MN
Matthias S.
Annual chimney clean and smartscan inspection
Troy I.
Annual chimney cleaning and video inspection in Lake Elmo Minnesota
Tyler W.
Double firebox and chimney inspection. Burnsville, MN
Matthias S.
Double chimney inspection. Burnsville, MN
Tyler W.
Chimney and firebox clean and inspection. Burnsville, MN
Matthias S.
Annual chimney clean and smartscan inspection. Burnsville, MN
Troy I.
Annual chimney cleaning and video inspection in North Oaks Minnesota
Tyler S.
Removed forms and applied final sealants on roofline rebuild in ham lake Minnesota
Troy I.
Annual chimney cleaning and video inspection in Roseville Minnesota
Joel V.
Annual cleaning and inspection in Delano MN
Nate W.
Annual cleaning and inspection. Delano MN.
Tyler S.
Annual clean and inspection in Delano Minnesota
Troy I.
Annual chimney cleaning and video inspection in Inver Grove Heights Minnesota
Matthias S.
Annual chimney clean and smartscan inspection. Stanchfield. MN
Tyler W.
Chimney and firebox clean. Stanchfield, MN
Nate W.
Replace old liner with new liner and chimney cap install. Buffalo MN
Joel V.
Replace liner and top plate in buffalo MN
Tyler S.
Installed a new lining system in buffalo minnesota
Matthias S.
Chimney clean and smartscan inspection.Ogilvie,MN
Troy I.
Annual chimney cleaning and video inspection in Woodbury Minnesota
Tyler W.
Chimney and firebox clean and inspection and gave quotes for work. Ogilvie, MN
