Testimonials
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and strong appreciation for the service provided. Customers consistently praise the professionalism, punctuality, and thoroughness of the technicians, highlighting their efficiency and attention to detail. A recurring theme is the careful and respectful approach taken during service visits, with multiple mentions of technicians removing shoes, protecting floors, and maintaining cleanliness throughout their work. The friendly and personable nature of the staff is frequently noted, with customers expressing comfort and confidence in the expertise demonstrated. Many reviews emphasize clear communication, including thorough explanations of work to be done, timely responses to questions, and prompt delivery of inspection reports. Long-term customer loyalty emerges as a significant trend, with several reviewers mentioning repeat annual services and expressing continued trust in the company. The quality of workmanship receives consistent acclaim, whether for routine cleanings, inspections, or more extensive repair projects. Overall, the tone is enthusiastically positive, with customers expressing gratitude, recommending the service highly, and indicating strong intentions to return for future needs.
Our Reviews by City
Great and knowledgeable service!
Doreen - Zimmerman, MN 55398
Mathias came out after notifying me he would arrive in 30 minutes. Right on time, knowledgeable, and courteous. Reviewed what they would be doing, had we watch the camera viewing the inside of the chimney and explained what we were viewing entirely. Provided feedback and answered all my questions. Cleaned it as well. I will be referring 2nd Gen to family and friends. Mathias did a great job and I am impressed with his work ethic.
Excellent Service!
Richard halverson - Zimmerman, MN 55398
troy is a professional, very neat and courteous! he showed up on time and informed me what he was doing and left my house as clean as it was when hw started. I highly reccomend 2nd chimney for chimney maintenance. they keep in touch on maintenance for safe fireplace opERation. at a fair price.
Excellent Service!!!
Tina - Ramsey, MN 55303
2nd Gen is GREAT to work with. The communication is top notch and the work is even better. I will use them for as long as I have a chimney in my home. I look forward to trying their duct cleaning once we complete the demo in our new kitchen.
Service
Susan - Minneapolis, MN 55438
Excellent Service!
Nicholas - New Brighton, MN 55112
Very responsive! Great company and team!
Chris - Scandia, MN 55073
Punctual, pleasant, professional and very impressive in many areas
Wes - Minneapolis, MN 55419
Worked well with another contractor during a recent installation of a new boiler. Focussed on doing his part in the installation. A related chimney inspection identified deficiencies in that structure that required attention to help prevent further structural deterioration.
Excellent service
John - Anoka, MN 55303
Excellent service rep
Great service as usual.
Dawn - Lindstrom, MN 55045
Professional service and conduct with customer.
Tom - Eagan, MN 55122
Troy was very friendly and accommodating. I appreciated his conduct and resolution of my issues in need of repair.
Great and thorough job
Nate - Andover, MN 55304
Matthias did a great job. He is very knowledgeable and helpful, and a very nice guy. We have always had excellent service with 2nd Generation Chimney, they are top notch
Troy does an excellent job everytime he is here
Linda - Isanti, MN 55040
2nd generation has been doing our class A chimney for many years, maybe 12 at least. They come when they say they are going to. They keep the house clean no dust what so ever. Troy is the best!!
Perfect
John - Circle Pines, MN 55014
Arrived on time. Very professional work
Great service by the techs to figure out a solution.
Dave - Long Lake, MN 55356
Great service, very efficient
John - Bethel, MN 55005
Tyler W.
Checked chimney for leaking and downdrafting air. Bethel, MN
Matthias S.
Chimney inspection. Bethel, MN
Troy I.
A thorough chimney cleaning and video inspection service was performed, ensuring optimal safety and efficiency. The process began with a detailed visual inspection of the chimney's exterior, followed by the removal of any accumulated soot, creosote, or debris within the flue. Advanced tools and techniques were used to ensure a comprehensive clean. A high-definition camera was then inserted into the chimney to capture detailed video footage of the interior. This inspection identified any potential issues such as cracks, blockages, or signs of wear. The footage provided valuable insights, ensuring the chimney was safe and functioning correctly. The entire process was completed with precision and care, prioritizing both safety and thoroughness.
Matthias S.
Capped off unused chimney. East bethel, MN
Tyler W.
Sealed off chimney. Bethel, MN
Tyler W.
Chimney clean and inspection. Zimmerman, MN
Matthias S.
Chimney clean and smartscan inspection. Zimmerman, MN
Troy I.
A comprehensive chimney cleaning and video inspection service was performed. The process began with a thorough visual inspection of the chimney's exterior, identifying any visible damage or debris. Next, specialized tools were used to remove accumulated creosote, soot, and other obstructions from the chimney flue. This ensured optimal airflow and safety. Following the cleaning, a high-definition camera was inserted into the chimney to capture detailed video footage of the interior. This inspection revealed any hidden issues such as cracks, blockages, or signs of wear. The footage provided valuable insights into the chimney's condition, ensuring it was safe and efficient for use. The entire process was completed with precision and care, prioritizing both safety and effectiveness.
Matthias S.
Installed new refractory panels. Ham Lake, MN
Tyler W.
Installed new firebox panels and baffle plate for customer. Ham Lake, MN
Nate W.
Chimney rebuild 14 courses. Eden Prairie
Troy I.
A recent project involved the removal of an animal that had taken up residence in an unexpected area. Ensuring the safety and comfort of the inhabitants, I carefully and humanely removed the animal, ensuring it was relocated to a suitable environment. Following this, I installed two new screens to prevent future intrusions. These screens were meticulously measured, cut, and fitted to ensure a perfect seal and optimal functionality. Additionally, I installed rain covers to protect the screens from weather damage, enhancing their longevity and effectiveness. The installation process was thorough, ensuring that all components were securely fastened and functioning as intended. This project was completed with attention to detail and a commitment to providing a safe and comfortable environment.
Joel V.
14 courses on main chimney in Eden prairie mn
Tyler S.
14 courses in Eden prairie Minnesota
Tyler W.
Laid 13 courses of brick. Eden Prairie, MN
Matthias S.
Rebuilding chimney. Eden Prairie,MN
Troy I.
I conducted a comprehensive annual maintenance service for the double chimney system, ensuring optimal performance and safety. This included a thorough cleaning of both chimneys to remove accumulated soot, creosote, and debris, which helps prevent potential fire hazards. A video inspection was performed using specialized equipment to visually inspect the interior of the chimneys for any signs of damage, blockages, or wear. This inspection provided valuable insights into the condition of the chimneys, ensuring they are safe for continued use. Additionally, I cleaned the dryer vents to remove lint and debris, which improves dryer efficiency and reduces the risk of dryer fires. This service ensures the home's heating and drying systems operate safely and efficiently.
Matthias S.
Double chimney clean and dryer vent cleaning. Eden Prairie,MN
Tyler W.
Double annual chimney clean and inspection and cleaned dryer vent. Eden Prairie, MN
Tyler W.
Chimney and fireplace inspection. Minneapolis, MN
Matthias S.
Chimney inspection. Minneapolis, MN
Tyler W.
Chimney liner inspection. St. Paul, MN
Matthias S.
Gave estimate for repair work. Saint Paul,MN
Matthias S.
Gave estimate for repair work. Saint Paul, MN
Tyler W.
Inspection of chimney and surrounding roofing for leak. Gave proposal for crown sealant. St, Paul, MN
