Testimonials
Local Reviews
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great service by Tyler and the crew. Warranty was somewhat misrepresented by management/ownership.
Andrew - Saint Paul, MN 55105
Tyler and the guys who came over to install the new chimney lining did a great job. My only complaint is that I selected 2nd Generation Chimney in part because they touted their 10-12 year warranties on chimney lining and sealants. After the work was done however, I come to find out that this warranty is contingent on getting annual inspections from 2nd Generation (or similar company) at hundreds of dollars per inspection. So I have a little bit of feeling of "Bait and Switch". I don't use my fireplace that often. So creosote or other types of buildup shouldn't be that significant on an annual basis to warrant inspection. Maybe every two or three years ...but not every year. So that was a bit of a bummer.
Good
Gideon - Andover, MN 55304
very useful estimate process
Lawrence - Minneapolis, MN 55405
very knowledgeable, very helpful
Excellent Service, as always.
Charly - Loretto, MN 55357
2nd Generation installed our chimney liner in 2019 and we have used them to clean and inspect our chimney since. The staff are always punctual, friendly and professional. They always share any issues or concerns they may see and make recommendations, if any. We trust and rely on 2nd Generation to give us the peace of mind while using our fireplace throughout the winter. Thanks everyone.
Excellent Service
Ken - Prior Lake, MN 55372
Tyler is a knowledgeable and friendly technician that always provides excellent service on the fireplace system. His team is clean and efficient in their service!
Above and beyond service!
Michael D. - Woodbury, MN 55125
We needed a new rain cap on a chimney; we contacted a few contractors and almost all didn’t reply and the ones making contact did not seem interested in a small job. I sent 2nd Generation Chimney an email on a holiday weekend and Lisa responded very quickly and we organized the repair the first day after the holiday! Troy, the technician was prompt and organized to complete the quality install very quickly. He also provided a very clear invoice with details.
Excellent Service !
Catherine Seck - Edina - Savage, MN 55378
Tyler did an amazing job and 2nd Generation Chimney is always thorough and professional with their chimney review services. Highly recommend.
Great Service
Al - Minneapolis, MN 55426
Great service!
Jim - Maple Grove, MN 55369
Awesome job from start
Greg - Saint Paul, MN 55108
Tyler clearly explained the estimate and process for completing the repairs. He was knowledgeable and answered my questions.
Mark - Stillwater, MN 55082
Excellent Service
Karl - Cambridge, MN 55008
Fast, Friendly, and Honest
Excellent Service!
Brad - Rogers, MN 55374
The two Techs did a great job cleaning and making sure all questions were answered. Thank you.
Great service
Leslie - Cambridge, MN 55008
Very professional and helpful
Great service
Jerry - Saint Paul, MN 55105
Thomas L.
Chimney clean
Troy I.
Chimney cleaning and smartscan inspection
Tyler W.
Chimney clean and inspection
Matthias S.
Chimney cleaning and inspection- proposal for a new fireplace
Thomas L.
Installed a 6” liner
Tyler W.
Installed 6 inch stainless steel liner
Matthias S.
Installed new refractory panels and poured floor
Troy I.
Chimney cleaning and smartscan inspection
Troy I.
Chimney cleaning and smartscan inspection
Matthias S.
Chimney cleaning and smartscan flue liner inspection
Thomas L.
Installed 4” lining system
Tyler W.
Installed 4 inch stainless steel liner
Troy I.
Chimney cleaning and smartscan inspection
Thomas L.
Flash seal
Tyler W.
Sealed flashing
Matthias S.
Sealed roof boots
Thomas L.
Installed a 10” lining system
Tyler W.
Installed 10 inch stainless steel liner
Tyler S.
Installed a new 10” lining system - firebox repair - exterior sealants and repairs
Matthias S.
Gave estimate for repair work
Matthias S.
Animal removal/ chimney clean and inspection
Matthias S.
Chimney clean and smartscan inspection
Matthias S.
Chimney clean and smartscan inspection
Matthias S.
Chimney clean and smartscan inspection
Tyler S.
New crown - 8 “ lining system - new firebox - new damper and caps
